If you cannot add your Tuyo card to Apple Wallet, first check whether Apple Pay is available in your country or region, then check the device and account requirements below.
Quick text guide
Find your country or region in the availability table below.
Confirm that your Apple device is compatible and running the latest available software.
Make sure you are signed in to your Apple Account with two-factor authentication enabled.
Confirm that Face ID, Touch ID, Optic ID, or a device passcode is configured.
Try adding the card again and note the exact error message.
If it still fails, contact Tuyo Support with your country or region, device model, software version, and the error message.
Country availability does not guarantee card eligibility
Apple Pay being available in a country or region does not mean every card can be added. Apple requires a supported card from a participating issuer, and card eligibility can vary.
Supported countries and regions
Apple currently lists the following locations as supporting Apple Pay. This table was checked against Apple's official availability page on July 13, 2026.
Country or region | Region | Apple Pay |
Albania (AL) | Europe | Available |
Andorra (AD) | Europe | Available |
Argentina (AR) | Latin America and the Caribbean | Available |
Armenia (AM) | Europe | Available |
Australia (AU) | Asia-Pacific | Available |
Austria (AT) | Europe | Available |
Azerbaijan (AZ) | Europe | Available |
Bahrain (BH) | Middle East | Available |
Belarus (BY) | Europe | Available |
Belgium (BE) | Europe | Available |
Bosnia & Herzegovina (BA) | Europe | Available |
Brazil (BR) | Latin America and the Caribbean | Available |
Bulgaria (BG) | Europe | Available |
Canada (CA) | North America | Available |
Chile (CL) | Latin America and the Caribbean | Available |
China mainland (CN) | Asia-Pacific | Available |
Colombia (CO) | Latin America and the Caribbean | Available |
Costa Rica (CR) | Latin America and the Caribbean | Available |
Croatia (HR) | Europe | Available |
Cyprus (CY) | Europe | Available |
Czechia (CZ) | Europe | Available |
Denmark (DK) | Europe | Available |
Dominican Republic (DO) | Latin America and the Caribbean | Available |
Ecuador (EC) | Latin America and the Caribbean | Available |
Egypt (EG) | Africa | Available |
El Salvador (SV) | Latin America and the Caribbean | Available |
Estonia (EE) | Europe | Available |
Faroe Islands (FO) | Europe | Available |
Finland (FI) | Europe | Available |
France (FR) | Europe | Available |
Georgia (GE) | Europe | Available |
Germany (DE) | Europe | Available |
Greece (GR) | Europe | Available |
Greenland (GL) | Europe | Available |
Guatemala (GT) | Latin America and the Caribbean | Available |
Guernsey (GG) | Europe | Available |
Honduras (HN) | Latin America and the Caribbean | Available |
Hong Kong (HK) | Asia-Pacific | Available |
Hungary (HU) | Europe | Available |
Iceland (IS) | Europe | Available |
Ireland (IE) | Europe | Available |
Isle of Man (IM) | Europe | Available |
Israel (IL) | Middle East | Available |
Italy (IT) | Europe | Available |
Japan (JP) | Asia-Pacific | Available |
Jersey (JE) | Europe | Available |
Jordan (JO) | Middle East | Available |
Kazakhstan (KZ) | Europe | Available |
Kosovo (XK) | Europe | Available |
Kuwait (KW) | Middle East | Available |
Latvia (LV) | Europe | Available |
Liechtenstein (LI) | Europe | Available |
Lithuania (LT) | Europe | Available |
Luxembourg (LU) | Europe | Available |
Macao (MO) | Asia-Pacific | Available |
Malaysia (MY) | Asia-Pacific | Available |
Malta (MT) | Europe | Available |
Mauritius (MU) | Africa | Available |
Mexico (MX) | Latin America and the Caribbean | Available |
Moldova (MD) | Europe | Available |
Monaco (MC) | Europe | Available |
Mongolia (MN) | Asia-Pacific | Available |
Montenegro (ME) | Europe | Available |
Morocco (MA) | Africa | Available |
Netherlands (NL) | Europe | Available |
New Zealand (NZ) | Asia-Pacific | Available |
North Macedonia (MK) | Europe | Available |
Norway (NO) | Europe | Available |
Oman (OM) | Middle East | Available |
Palestine (PS) | Middle East | Available |
Panama (PA) | Latin America and the Caribbean | Available |
Paraguay (PY) | Latin America and the Caribbean | Available |
Peru (PE) | Latin America and the Caribbean | Available |
Poland (PL) | Europe | Available |
Portugal (PT) | Europe | Available |
Puerto Rico (PR) | North America | Available |
Qatar (QA) | Middle East | Available |
Romania (RO) | Europe | Available |
San Marino (SM) | Europe | Available |
Saudi Arabia (SA) | Middle East | Available |
Serbia (RS) | Europe | Available |
Singapore (SG) | Asia-Pacific | Available |
Slovakia (SK) | Europe | Available |
Slovenia (SI) | Europe | Available |
South Africa (ZA) | Africa | Available |
South Korea (KR) | Asia-Pacific | Available |
Spain (ES) | Europe | Available |
Sweden (SE) | Europe | Available |
Switzerland (CH) | Europe | Available |
Taiwan (TW) | Asia-Pacific | Available |
The Bahamas (BS) | Latin America and the Caribbean | Available |
Ukraine (UA) | Europe | Available |
United Arab Emirates (AE) | Middle East | Available |
United Kingdom (GB) | Europe | Available |
United States (US) | North America | Available |
Uruguay (UY) | Latin America and the Caribbean | Available |
Vatican City (VA) | Europe | Available |
Vietnam (VN) | Asia-Pacific | Available |
Step-by-step troubleshooting
1. Check your country or region
If your location is not listed above, Apple Pay is not currently available there. Do not change your device region to bypass local availability.
2. Check your device and software
Use a device that supports Apple Pay and install the latest available version of iOS, iPadOS, watchOS, macOS, or visionOS.
3. Check Apple Account security
Sign in to your Apple Account, enable two-factor authentication, and configure Face ID, Touch ID, Optic ID, or a device passcode.
4. Check for temporary problems
Confirm that the device has a working internet connection and check Apple's System Status for an Apple Pay or Wallet outage.
5. Record the error message
If Wallet shows Could Not Add Card, Invalid Card, or Card Device Limit, record the exact message. Apple advises contacting the card issuer for these errors.
6. Contact Tuyo Support
Send Tuyo Support:
your country or region;
your Apple device model;
the installed software version;
the exact Wallet error message;
whether the card was previously added to this or another device.
Protect your card information
Never send your full card number, security code, PIN, Apple Account password, or a screenshot containing complete card details.