In this article, we'll walk you through the process of making edits to your project and highlight the collaborative nature of our platform. Please note that while we're continuously updating our product, at the moment, you won't be able to edit your project independently after it has entered the review phase. Don't worry, though β we're here to help! Read on to discover how to communicate your changes, enhance your brief, and collaborate with us to make your project exactly what you want.
Step 1: Project Review
Once your project has entered the review phase, the ability to make direct edits is
temporarily disabled. This ensures a seamless and controlled review process. If you have changes or enhancements you'd like to make, fret not β we've got a straightforward process in place to handle that.
Step 2: Contacting Us for Changes
To communicate any edits or modifications to your project, simply reach out to our support team, Rachel & Pilar. You can do this through the Intercom chat, Slack or email. Share the specific changes you have in mind, and our team will promptly assist you in implementing them.
Step 3: Enhancing Your Brief
We understand that your creative vision may evolve, and you might have new insights during the review process. We welcome and encourage this! If you wish to enhance your project brief or provide additional details to guide our creators, share these with us during the communication about your edits. A clear and detailed brief ensures that our creators understand your expectations and can deliver content that aligns perfectly with your vision.
Step 4: Collaborating on Creator Choices
In addition to making edits, if you have preferences regarding the creators working on your project, we're here to accommodate that too. Whether you have specific creators in mind or you need guidance on selecting the right ones, our team is ready to collaborate with you to ensure your project is in the hands of creators who best fit your brand and style.
While our product undergoes continuous improvement, rest assured that your ability to edit projects is not hindered β it's just a collaborative effort! Reach out to us at any time during the review phase with your changes, brief enhancements, or creator preferences, and we'll work closely with you to make your project shine.
Your satisfaction is our priority, and we're dedicated to ensuring your Twirl experience is smooth and successful. If you have any questions or need assistance, don't hesitate to contact us. We're here to help bring your creative vision to life!