If you are experiencing order rejects, please review the below guidance on potential solutions:
You may be submitting a wash sale
For more information on wash sales, please Click Here
You may be entering an order too far away from the market
Your order cannot be 10% higher or lower than the current market price
You may not have the security to sell
For more information please Click Here
You may not have the sufficient cash to buy
For more information please Click Here
Your account application has not been completed
You will be prompted at the home page to complete your application by clicking "Continue Setup"
Your application has not been approved
You cannot place a trade until your application has been completed, submitted, and approved by tZERO Securities, and it can take up to 5 business days for your application to be reviewed
For questions regarding your Secondary Trading account, contact support@tzero.com
For questions about investing in a Primary Issuance, contact investor_support@tzero.com