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Identification document approval

Wickie Support Team avatar
Written by Wickie Support Team
Updated over 9 months ago

To ensure your identification document gets approved, it needs to tick off a few important boxes.

Documents we accept:

  • Passport

  • National Identification document

Make sure your document meets these criteria:

  1. Document Validity: It should be up-to-date and not expired.

  2. Visibility of All 4 Corners: Snap a pic where all four corners are clearly visible.

  3. Color Picture: The photo must be in full color to accurately capture all details.

  4. No Edits: Absolutely no edits or alterations to the photo.

  5. Readability: Every detail on the document must be easy to read, with nothing obscured or too faint.

Adhering to these points will help pave the way for a smooth approval of your identification document.

Got questions or need a hand? Don’t hesitate to reach out by clicking on customer support icon in the bottom right. 📞

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