Skip to main content

How to Onboard with Wickie

Learn how to complete the onboarding process with Wickie, including KYC verification, document submission, and security checks

Marius Wickie Support avatar
Written by Marius Wickie Support
Updated over 7 months ago

At Wickie, we require every user to complete full KYC verification. This ensures a high level of security and compliance, protecting both our platform and users.

Here’s what you need to do:

1. Provide a Proof of Identity (POI) Document

Submit a valid government-issued passport or identification card to verify your identity.

Learn more about acceptable POI documents here.

2. Complete a Liveness Check

To ensure compliance with anti-fraud measures, complete a quick liveness check by following system prompts.

3. Answer a Questionnaire

As part of legal requirements, you’ll need to complete a short questionnaire. This step helps ensure adherence to financial regulations and provides transparency.

4. Submit Proof of Address (POA)

Provide a document, such as a utility bill or bank statement, to confirm your residency.

See the list of acceptable POA documents here.

Approval Process


Account approval may take several minutes as we carefully review every application. This thorough process is part of our commitment to placing security first. Once approved, you'll gain full access to Wickie's platform. Start today and experience a safer way to manage your financial needs!

For assistance, reach out to us via the help desk in the bottom right corner of wickie.io or email support@wickie.io.

Did this answer your question?