Our Support team is ready to assist you with any questions or concerns you may have. Support team hours of operation are below (EST Time):
Monday - Thursday: 8am - 3am
Friday: 10 am - 3 am
Saturday: Closed
Sunday: 10 am - 6 pm
We offer three different options for you to reach out:
Chat
To chat with a live Support agent, click on the chat bubble located on the bottom right of the page:
You will then see a list of available chat options. Click on the 'Send us a Message' option:
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You will be prompted to chat with any available agents. Here, you can type your message, and click the 'Send' button:
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You may also choose to contact our Support team via email at support@ubisimvr.com.