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Contact UbiSim Support

Get in touch with our team of UbiSim experts to assist you with any questions or concerns.

Updated over 2 weeks ago

Our Support team is ready to assist you with any questions or concerns you may have. Support team hours of operation are below (EST Time):

  • Monday - Thursday: 8am - 3am

  • Friday: 10 am - 3 am

  • Saturday: Closed

  • Sunday: 10 am - 6 pm

We offer three different options for you to reach out:

Chat

To chat with a live Support agent, click on the chat bubble located on the bottom right of the page:

You will then see a list of available chat options. Click on the 'Send us a Message' option:
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You will be prompted to chat with any available agents. Here, you can type your message, and click the 'Send' button:
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Email

You may also choose to contact our Support team via email at support@ubisimvr.com.

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