To perform a full factory reset on your NEON helmet:
Turn on the helmet: Ensure the helmet is powered on before starting the reset process.
Tap the power button 8 times: Quickly press the power button eight times in succession.
Look for confirmation: The helmet will flash green, indicating the reset is complete.
⚠️ Warning: This process will erase all custom settings, disconnect the app, and unpair any devices. After resetting, you’ll need to set everything up from scratch.
Pro Tip: A factory reset is the most effective troubleshooting step for resolving any issues with your NEON helmet.