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My Home Screen Looks Empty

If your Home screen looks blank, it's usually because no modules have been added—or mobile sync isn’t set up.

Updated over 5 months ago

🧼 TL;DR:

The Home screen needs modules to show content. If it’s blank, an admin likely hasn’t finished setting it up or mobile sync is off.


🔍 Why You Might See an Empty Home Screen

1. No Modules Added Yet

The Home screen is built with content blocks (like text, images, videos, etc.). If none have been added, you’ll see a blank screen.

🛠️ Admins: Go to Settings → Home Screen to drag in modules.


2. Mobile Layout Not Synced

If you’re on mobile and the admin hasn’t synced it with the desktop version—or hasn’t built a separate mobile layout—it’ll appear empty.

✅ Fix: Go to the Mobile tab in Home Screen settings and click “Sync with Desktop” or build a custom layout.


3. Temporary App Glitch

Sometimes it’s just a quick refresh fix.

✅ Try:

  • Pull to refresh

  • Log out and log back in

  • Check your internet connection


💡 Pro Tip:

Admins should always preview both desktop and mobile layouts during setup to avoid layout gaps.
Example: A homepage that looks great on desktop may not show anything on mobile if sync is off.

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