The short answer:
United Pet Care is not insurance and savings are received at the time of service at participating veterinarians, so there is no need to submit a claim.
The long answer:
Welcome to United Pet Care – where we've reimagined pet care to be unlike conventional pet insurance.
At UPC, we noticed that traditional pet insurance often fell short of meeting pet owners' needs, so we set out to make a positive change. That's why UPC is NOT pet insurance; we're something even better!
Here's what makes United Pet Care stand out:
Inclusive Coverage: We believe every pet deserves exceptional care, regardless of age, breed, or pre-existing conditions.
Hassle-Free Experience: Your pet's health is essential, and we've made it easy to access top-notch care. Simply join UPC, provide your pet's information, and select your Primary Care Veterinarian. Once these simple steps are completed, you can access your ID card anytime through your portal.
Instant Savings: Present your ID card at the time of service, and your savings will be applied directly to your invoice during checkout.
Staying In-Network: We value your trust in us, and to maximize savings and benefits, visit our network of UPC-approved vets. If you go out of network to a vet that has not been selected as your primary care provider, there won't be any savings to apply.
Added Benefits: With your UPC membership, you'll also enjoy unlimited access to our 24/7 virtual care team, a vet spending card with Fido by medZERO and a human equivalent prescription savings card.
It's important to note that United Pet Care savings are applicable only to our network of veterinary partners. So, when seeking care, ensure you visit your selected provider and identify yourself as a United Pet Care member by showing your current ID card.