Members
Information for new and existing members.
22 articles
What are the details of the program?
How do I access my portal?
How do I get my ID card?
Can I Submit a Claim?
Can I Update My Credit Card?
How Do I Add a Pet?
How do I Remove a Pet from my Account?
How Do I Cancel My Membership?
Can I Keep My Membership if I Was Being Deducted Through My Past Employer?
What to Know About Our Vets
How can I change my UPC Veterinarian?
What Exclusions Does my Vet Have?
How do I Pay my Vet?
What if my Pet Needs a Veterinary Specialist?
What Days and Hours Can I Reach Someone at United Pet Care?
Can I refer my Vet to UPC?
How do I access the 24/7 Virtual Care support?