To cancel a pet, simply give us a call at (602) 266-5303 or use the chat function right here on our website and we will guide you through the process.

At United Pet Care, we understand that life can present challenges, and there might be times when you need to remove a pet from your membership. We want you to know that we're here to help and support you during this difficult time. To process the cancellation of your pet from your membership, simply reach out to our friendly and helpful Customer Success Team at (602) 266-5303, or you can conveniently use the chat function right here on our website.

For our valued Employer-Based Memberships, if your membership is paid through your employer, please refer to your company's benefit guide for further details on making changes through your BenAdmin system. If you're unsure about whether you can make this change directly or need to contact your benefits department, don't worry! We're here to help, and our team will swiftly provide you with the answers you're looking for.

Please keep in mind that all changes will be processed as of the first day of the following month. This ensures a smooth and efficient transition.

Thank you for being a part of our pet-loving community. Together, we'll continue to pursue our mission of making world-class pet care accessible and convenient for all pet parents. Your trust in us is invaluable, and we're here to make every step of your journey with us a positive one.