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How Do I Get My ID Card?
How Do I Get My ID Card?

Still need to download your ID card before going to your appointment? Here's how!

Updated over a week ago

The short answer:

Log into your portal and download your most recent ID card from the documents section.

The long answer:

Need a little more help? Read below for more information.

  1. Begin by logging into your portal – your pet-centric hub.

  2. On the left side of your screen, find and click on the "Documents" tab.

  3. Spot your most recent ID card by checking the date listed on the PDF.

  4. Click on the "Download" tab next to that ID card.

  5. Save the ID card on your phone, and you're all set! Now, you can easily access it anytime you visit your trusted in-network veterinarian.

For a smooth experience and to receive your well-deserved savings, don't forget to identify yourself as a United Pet Care member and present your ID card at the time of service during your visit to an in-network facility.

Is your Primary Care Veterinarian listed on your ID card? We've got you covered there too! Simply look for their details on the card.

Here's the best part – with United Pet Care, you don't need to deal with claim forms or reimbursements. It's just that easy and straightforward!

If you have any questions or need assistance at any point, our friendly Customer Success Team is here to help. Reach out to us at (602) 266-5303 or use the chat option available right here on our website.

At United Pet Care, we're committed to providing expert and trustworthy pet care that's accessible and affordable for all pet parents. Your satisfaction and convenience are at the heart of everything we do. Thank you for being a valued part of our community. Together, we're making world-class pet care a reality for pets and their loving parents everywhere.

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