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Need Help Accessing Your Portal?
Need Help Accessing Your Portal?

Unable to access your portal? No problem!

Updated over a week ago

The short answer:

You can access your portal right here on our website by clicking login. If you are experiencing difficulties give us a call at (602) 266-5303 or use the chat function on our website and we'll help you.

The long answer:

Hey there! We understand that accessing your United Pet Care portal is essential for your pet's well-being, and we're here to make it a breeze for you. ๐Ÿพ

If you're having trouble getting into your portal or if you forgot your password, worry not! Here's a step-by-step guide to help you out:

  1. Registering and Logging In: Once your information is entered into our system, keep an eye on your inbox. You'll receive an email from Info@unitedpetcare.com, inviting you to register and log in to your UPC member portal. There, you'll have the freedom to add or edit pet information, select a primary veterinarian, and even download your convenient digital membership card.

  2. Check Your Spam Folder: Occasionally, depending on your settings, the email might find its way to your spam folder. So, if you can't locate it in your main inbox, give your spam folder a quick check.

  3. Reach Out to Our Friendly Team: If you still can't access your portal, no worries! Our Customer Success Team is just a call away at (602) 266-5303, or you can reach out through the chat function right here on our website. We'll swiftly send you an email to gain access or reset your password, if needed.

  4. Don't Forget Your ID Card: For availing your awesome savings, remember to identify yourself as a United Pet Care member and present your ID card during every visit.

  5. Your Latest ID Card at Your Fingertips: Access your portal to download the most recent version of your ID card. It's super handy and always available for you.

At United Pet Care, we're committed to providing you with friendly and trustworthy service. If you have any questions or need assistance, don't hesitate to get in touch with us. We're here to ensure your pet's care is affordable and accessible every step of the way! ๐Ÿถ๐Ÿฑ

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