If you need assistance, here's how you can reach us:

After-Hours: If you happen to need assistance when our office is closed, don't worry! Just leave us a voicemail or message, and we'll get back to you during the following business day.

Medical Attention for Your Pet: If your pet requires medical attention after hours, your membership may include access to our 24/7 Pet Helpline Powered by whiskerDocs. Don't forget to access this perk through your portal.

Finding a Specialist: If you're looking for a specialist within our network, you can use our Specialty Care Search. This tool will help you locate the closest specialist to you using your zip code.

Holiday Office Hours: Please note that our office is closed during the following major holidays: