The Sell Price Tiers function allows you to specify different sell prices per product for different kinds of customers, such as Retail, Wholesale, Distributor, or currency-based tiers like USD, EUR, GBP. This feature automates the prices that populate when creating Sales Orders, based on each customer's selected Sell Price Tier.
The system works by setting a unit price per Sell Price Tier in each product's record and allocating a Sell Price Tier to each customer. When creating a Sales Order, the Unit Price that populates for a product will be based on the Customer's selected Sell Price Tier.
Tutorial Video
Sell Price Tiers
Sell Price Tier names
By default, each tier uses the naming format "Sell Price Tier 1", "Sell Price Tier 2", up to "Sell Price Tier 10". You can customize the name of each Sell Price Tier, and this name will be displayed in product and customer records, making it easier and more accurate to manage product prices by tier.
To update the name of a Sell Price Tier:
From the main menu, go to Settings > System > Sell Price Tiers.
Provide a unique name in the appropriate tier's "Name" field.
Click Save.
When saved, the system will update immediately to display the new name.
📌 Note: Custom Sell Price Tier names are not supported by the Import Products template. Each Sell Price Tier will default to its original naming format, e.g., "Sell Price Tier 1".
Using Sell Price Tiers
To implement Sell Price Tiers effectively, you'll need to complete two key steps: configure the tier prices for your products and assign the appropriate tier to each customer. This two-part process ensures that when a Sales Order is created, the system automatically applies the correct pricing based on the customer's tier assignment.
Key points to note
Before configuring your Sell Price Tiers, note the following essential points:
You can only use a maximum of 10 Sell Price Tiers.
Sell Price Tier prices are not currency-specific and will populate as entered in the product's record, regardless of the customer's currency.
A customer's selected Sell Price Tier price will take precedence over the product's Default Sell Price.
Configure Sell Price Tier pricing
Each product's Sell Price Tier prices can be managed either individually in a product's record or in bulk using the Import Products template or the Markup Price Update.
To set or update an individual product's Sell Price Tier price:
Open the Product's record.
Click on the Sale tab and navigate to the Sell Price Tier tab.
Enter a price for each Sell Price Tier as required.
Click Save.
When a product's Sell Price Tier price is updated, the new price will only apply to new Sales Orders. Existing Sales Orders will retain their original pricing.
Assign Sell Price Tiers to customers
Allocate a Sell Price Tier to a customer, and any Sales Order subsequently created will populate the selected Sell Price Tier's price per ordered product. Sell Price Tiers can be allocated to customers either individually or using the Import Customers template.
To allocate a Sell Price Tier to a Customer:
Open the customer's record.
In the Details tab, use the Sell Price Tier drop-down menu to select one Sell Price Tier.
Click Save