Account roles define what a user can do across your entire Unplex workspace. They are set when a user is invited and can be changed at any time by an Owner or Admin. Account roles are separate from project roles, which control access within individual projects.

💡 Seats can be reassigned at any time. If a team member changes role or leaves, an Owner or Admin can reassign their seat to someone else instantly — no need to purchase a new seat.

The workspace Owner has full control over the account. This includes all administrative capabilities plus billing management, workspace deletion, and ownership transfer. There is exactly one Owner per workspace.

Best for: The person who set up the Unplex account and is ultimately responsible for it — typically a managing partner, IT lead, or firm administrator.

Admins can manage the workspace and its members — inviting and removing users, changing roles, and configuring workspace settings — but cannot access billing or delete the workspace.

Best for: Trusted team members who handle day-to-day workspace management, such as an office manager, IT administrator, or senior team lead.

Members can access the workspace, create projects, and collaborate within projects they are part of. They cannot manage other users or workspace settings.

Best for: All standard users — lawyers, paralegals, analysts, or anyone using Unplex as part of their daily work.

Account roles and project roles work independently. Being a workspace Member does not restrict what role you can hold within a project — any Member can be the Owner of a project they create.

Account Owners and Admins have visibility over all projects in the workspace and can intervene at project level if needed, for example to reassign a project Owner when someone leaves the team.

Only Owners and Admins can change account roles. An Admin cannot promote another user to Owner.

🔄 Need to reassign a seat? Simply remove the current member and invite the new person in their place. The seat becomes available immediately and no additional licence is required.

Yes. You can have multiple Admins. There is only ever one Owner.

No. Admins cannot modify the Owner's role or access billing settings.

Ownership must be transferred to another workspace member before the Owner's account is removed. Contact support if you need help with this.

See Project Roles: Owner, Editor, and Viewer.