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Scanning FAQ
Understanding our scan tech
Understanding our scan tech

When you order jeans, answers the questions, "How does the scan tech from unspun work?" and "Why do I need to take a scan with an iPhone?"

annika from unspun avatar
Written by annika from unspun
Updated over a week ago

Our scan tech is meant to make jeans shopping easier.

It does that by ensuring your custom-fit jeans fit better than jeans made in sizes or from tape measurements. 🌟

When you take a scan on the unspun app clip or on the unspun app, your iPhone projects some 30,000 infrared dots from the front-facing camera. Each dot measures the distance from your phone to a point on your body, forming a depth map of your figure.

The distance of each dot changes as you rotate 360° degrees. This forms multiple maps.

Our app’s software pieces all of these maps together to create a precise digital model of your figure. Your digital model features your unique measurements, including your natural waist, hips, and inseam.

To take a scan, you need to use an iPhone with Face ID.

That's because our app relies on Apple's proprietary TrueDepth camera to create depth maps. The TrueDepth camera is the same tool that powers Face ID.

We haven't found an Android phone camera with comparable capabilities (yet). And we don’t want to risk lowering the quality of the custom-fit jeans we make. Our apologies to Android users!

More questions about scanning? Try us by email <care@unspun.io> or by chat here!

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