I. Accessing the Messages Tab
Automatic emails are set up per round.
Open your program: go to Programs, find your program and click Manage.
Open the round: click the round's tab (for example "1 First Round").
Open Messages: click the Messages tab.
II. Automatic Message Templates
The list on the left shows each template. The icon next to each one shows whether Auto Send is on.
Participant Invitation | Sent when you invite a participant to apply. |
Program Participation | Sent when a participant clicks Apply Now and starts a draft. |
Participant Submission | Confirms that a participant has submitted. |
Evaluator Invitation | Sent when you add an evaluator (judge). |
Evaluators Assignment | Sent when submissions are assigned to an evaluator. |
Re-evaluation | Sent when an evaluator is asked to re-evaluate a submission. |
Submission Deadline Reminder | Reminds participants before the submission deadline. |
Evaluation Deadline Reminder | Reminds evaluators before the evaluation deadline. |
Qualified Notice | Sent when a submission is qualified. |
Disqualified Notice | Sent when a submission is disqualified. |
Editing a Template
Click a template to edit its Message Subject and text. You can write English and Arabic versions in the same message.
Use Short Codes (for example
['user-name'],['program-title'],['set-password-url'],['login-url']) to insert personal details automatically.Click Preview to check it, then Save Settings.
III. Managing Delivery
Auto Send: tick or untick it for each template. When it's off, that email isn't sent automatically when the event happens.
Resend: send the message again.
Check what was sent: go to Gear icon → Email History to see every email, its receiver and its delivery status.
One-off messages: to email a group yourself, select people in the Participants, Submissions or Evaluators tab and use Send Message.