Overview
A manifest is a digital representation of a list of items a supplier will be sending to an e-commerce operation for sale online.
After a store or supplier identifies items to sell online, creating a manifest is the first step in getting items sold on online marketplaces. Once a manifested item is sold, the sales price is tracked back to the supplier, and can be used for store incentive programs, assigning sales credit, etc.
Upright Labs’ Lister manifesting system provides visibility into what stores are sending and allows an e-commerce team to set up a feedback loop to improve sales outcomes.
Transparency → manifests allow stores to see the complete life cycle of the product. Using the "All Manifest Items" report, store admins will be able to see if the item was accepted or rejected and why, if the item has been listed, if it sold and how much it sold for, and more!
Efficiency → manifests streamline the process of QA and intake of products allowing e-commerce teams to process greater volumes of products
Loss prevention → manifests allow you to better track where the items are in the transportation process
This article provides an overview of the benefits of using manifests in your operation, along with links to related help center articles for stores and e-commerce teams.
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Table of Contents
Manifesting Overview Video
Data Visibility for Stores
Since items rejected by e-comm never get listed, it’s hard to get a complete picture of a supplier's performance based on listings and sales alone. Manifest reporting allows you to drill down into every item that's sent to e-commerce, as well as zoom out to identify larger-scale trends.
Data Visibility for E-commerce
The Manifest overview page provides at-a-glance information on how many manifests have been created by stores and the current status of each manifest.
A manifest state is as follows:
Created: Represents a manifest that has been started but may not be ready for transfer to e-commerce
Ready for Pickup: Used by store teams to indicate that the manifest is ready to be shipped to e-commerce for processing
In Transit: Indicates the manifest has been collected by the transportation team and is on the way to e-commerce
Received: Used by e-commerce teams to indicate that the manifest has arrived at the facility
Missing: If a manifest can’t be found, stores, drivers, or e-commerce can mark the manifest as missing to help with loss prevention investigations
In addition, e-commerce can mark individual items as missing from within a manifest
Partially Processed: A manifest received by e-commerce and being inspected
Processed: A manifest that has been fully inspected by e-commerce
The in-app Manifest report visualizes manifest data from any time period to help track trends, highlight outstanding sales numbers, and many other metrics useful to leadership teams and data gurus.
Instant Feedback For Stores
Manifests are a great way to provide instant feedback to suppliers
Accept products that will sell, and reject items that don’t make the cut
You can also place a hold to let a store know why an item was not immediately accepted
Preferred Items
Admins can configure a list of item preferences to label the types of items you want and don’t want to be sent in by suppliers
Manifesting on Lister
Click the clipboard icon in the top header menu to navigate to the Manifest manager page
View each manifest to edit and process when inventory arrives at the warehouse
Adding a Manifest
Click the "Add manifest" button to create a new manifest
Describe an item and click “Add product”
Repeat for each item in the manifest
Click “Save manifest” once done
💡Operational Tip: Create one manifest per container of items to to help speed up the processing and posting of items online.
Opening a Manifest
Click the "eye" icon to open an existing manifest
Searching for a Manifest or Manifest Item
Use the top search bar to look up a manifest by barcode number
Use the “Search manifest items” link to search for specific items
Processing a Manifest
Use the buttons and bulk actions to accept, reject and place holds on inventory
Divide items into individual products or merge multiple items into one lot
Generating Manifest Reports
Users with access to manifest reports can access in-app and downloadable information on manifest activity
Related Guides
Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday