Overview
This guide walks through the steps of converting your eBay account from PayPal payments to eBay Managed Payments. New eBay accounts are automatically enrolled in eBay Managed Payments, but this guide should still be followed to connect managed payments to a charity account if your organization is a nonprofit.
Table Of Contents
What are Managed Payments?
eBay is going to be moving sellers over to Managed Payments throughout 2021. You can read more about Managed Payments here. To summarize: eBay is moving away from payment profiles and PayPal towards direct payments.
What do I have to do to make Managed Payments work in Lister?
Nothing! For now, you will still be required to assign a payment profile when you list an item, but this is only a formality. Once you are on Managed Payments, eBay will know to ignore the payment profile you attach to the Listing.
Because we still require payment profiles to list an item, please do not delete your payment profiles from your eBay account yet! Leave at least one intact for use with Lister, even if you are on Managed Payments.
How do I set up Managed Payments with my charity account?
BEFORE YOU BEGIN - you will need the following information:
The name of the eBay charity you are setting up (your seller account must be affiliated with a charity)
Primary Contact information for your seller account
Principal Officer information for your charity
Nonprofit Organizations Only: A copy of your Nonprofit Registration (IRS Form 990) ready for upload
A letter of Authorization from the Principal Officer (if the Principal Officer is different from the Primary Contact)
The bank account information to be linked with Managed Payments
You must have received an invitation from eBay to enable Managed Payments
The following images were provided to us by eBay's Charity Team to assist with onboarding.
You'll want to get started here. At this point, you'll want to make sure you see a page like the screenshot below.
If you are notified that you are using a private account, you'll need to click on the button to "Change to business".
Note: you can only enable managed payments once you've been formally invited. If you haven't been invited, you'll see a disabled charity form like in the screenshot below.
Additionally, your seller account must be affiliated with your charity. If it is not, you'll encounter a page like the screenshot below.
If you have been invited and are correctly affiliated with the charity, your page will look like the screenshot below.
The next step is to choose the charity you are affiliated with.
Once you have selected the correct charity, you will need to fill in the charity information.
You will need to enter in Primary Contact information for your seller on the next page.
If the Primary Contact is different from the Principal Officer, you will need to add that information in as well.
You will have a chance to review the information you've entered for the Primary Contact and Principal Officer on the next page.
Next, you will need to upload the Nonprofit Registration Document and possibly a Letter Of Authorization.
Once you are done with your charity information, your bank account information will need to be added.
And finally, confirm that the information is correct.
Once you have completed the form and submitted it, eBay will take care of getting Managed Payments set up for your account.
Related Guides
Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday