Overview
These settings are controlled directly in Shopgoodwill
Please note all inquiries from buyers are to be handled directly through Shopgoodwill. Even though Lister does not process payments, all refunds issued through Shopgoowill for items posted through Lister will propagate to the appropriate orders in Lister.
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Table Of Contents
Import into Lister
The following are controlled in your seller portal for Shopgoodwill. Any changes should be made in Shopgoodwill then imported into Lister using the “Import from Shopgoodwill” button in the relevant settings pages within Lister.
Box sizes
Suppliers (stores sending products to the e-commerce facility)
Inventory locations
SKU vs. Shopgoodwill ID
SKU
Upright Lister represents a physical product with a SKU (stock keeping unit)
This is the best way to track all actions taken with a particular product
The SKU is located on the Products page and is not the same as the Upright Product ID
Shopgoodwill ID
A new channel ID (Shopgoodwill ID) is created each time a product is relisted
Shopgoodwill ID found in the URL and in the listing description, Ex:https://shopgoodwill.com/item/136522012
Reporting
All reporting in SGW is in PST and currency is in USD
Set time zone to PST in Lister to get reporting in SGW to match more closely with reporting in Lister
Some SGW fees are not passed onto Upright Lister which may result in slight discrepancies between the two platforms
Listing
Title character limit: 70
Photo Limit: 6 or less is free, additional photos are $0.15 each
Option to highlight photos for an additional cost
Shipping
Calculated shipping (most users use this)
Dimensional weight (item weight + box weight) is required to calculate shipping
Shopgoodwill calculates dimensional weight at lower costs compared to standard consumer rates
Set the shipping price to $0 in your channel settings to allow the calculated rate to function
SGW calculates the shipping price for buyers based on zip code
Flat rate shipping (less common)
All buyer pays the same price regardless of zip code
Related Guides
Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday