Overview
Manifest statuses are designed to provide greater transparency during the transfer of goods from stores to e-commerce.
This guide walks through how e-commerce processing teams can use Lister and Link to update manifests to “Received” or “Missing” and see where shipments are in the supply chain.
Table of Contents
Manifest Statuses
A manifest is a digital list of items from a store being sent to e-commerce to sell online. Each manifest has a status that represents where it is in the supply chain as it progresses from stores to being listed online.
Created: Represents a manifest that has been started but may not be ready for transfer to e-commerce
Ready for Pickup: Used by store teams to indicate that the manifest is ready to be shipped to e-commerce for processing
In Transit: Indicates the manifest has been collected by the transportation team and is on the way to e-commerce
Received: Used by e-commerce teams to indicate that the manifest has arrived at the facility
Missing: If a manifest can’t be found, stores, drivers, or e-commerce can mark the manifest as missing to help with loss prevention investigations
In addition, e-commerce can mark individual items as missing from within a manifest
Partially Processed: A manifest received by e-commerce and being inspected
Processed: A manifest that has been fully inspected by e-commerce
Ways to Mark Manifests as Received or Missing
There are four primary ways to update manifests:
Bulk updates via the manifest manager in Lister (available to all users)
Updating individual manifests on the manifest view page in Lister (available to some users)
Scanning a manifest in Link to update the status (available to some users)
Note: a compatible iOS device and internet access are needed to download and install the Link app
Searching for a specific manifest in Link to update the status (available to some users)
How to Bulk Update Manifests to “Received” or “Missing” Using Lister
From the Manifests overview page, use the status filter to show “In Transit” manifests
Use the supplier filter to show only manifests from the origin store
Select the checkbox in the left column next to each manifest being received or the top checkbox to select all manifests
Click “Mark Received”
If a container can’t be found at pickup, select the checkbox next to the manifest and click “Mark Missing”
How to Update Individual Manifests to “Received” or “Missing” Using Lister
Click the “Mark Missing” or “Mark Received” button from within the individual manifest
How to Update Manifests to “Received” Using Link
Depending on how stores have labeled the manifests, you may be able to scan the manifest with Link to update the status. This section will walk through how to scan a manifest barcode with Link.
Scanning (No Bluetooth Scanner):
Log in to the Link iOS app
Tap “Receive Manifests” to open the manifest scanner
Tap the blue “Scan icon” to open the camera app
Align the manifest barcode in the camera to automatically scan the manifest barcode or manifest scan from
A green box will pop up once the scan is recorded and update the manifests to “Received”
Once you have finished scanning, tap the back arrow at the top right of the screen to go back home page
Scanning with a Bluetooth scanner:
If you have a compatible Ring scanner, you can use the scanner instead of the camera app to update the manifest status
Log in to the Link iOS app
Tap “Pick Up Manifests” to open the manifest scanner
Hold the ring scanner button to scan the Manifest Barcode or the top barcode on a Manifest Scan From
Manual Search
Some stores may use other means of labeling totes or containers like serial numbers or a paper label. In these cases, you can search for specific manifests in Link, if desired.
Log in to the Link iOS app
Tap “Receive Manifests”
Click the search icon in the top right corner
Search by the manifest barcode id
Tap "Mark Received" or "Mark Missing" to update the status
How to Mark Individual Manifest Items Missing
If an individual item from a manifest can’t be found while processing, you can mark the item as missing.
Select the checkbox next to the missing item
Click “Missing” in the top menu
How to Change the Status of an Individual Missing Manifest Item
If an item marked as missing is found, you can undo the item's processing and re-process it as usual.
Select the missing item from the manifest
Click either the “undo processing” button at the top of the manifest, or undo icon next to the line item
How to Change the Status of a Missing Manifest
If an entire manifest marked as missing is found, you can change the manifest status to "Received" from within the individual manifest or from the manifest overview page.
Related Guides
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