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Processing an EDI/API Order Acknowledgement from a Supplier
Processing an EDI/API Order Acknowledgement from a Supplier

EDI Order Acknowledgement workflow and process

K
Written by Kojo Support
Updated over 2 months ago

Connecting directly with your vendors through Kojo EDI/API integrations simplifies your ordering process even further.

What Is Different?

Two main process flows occur after setting up an integration with your vendor:

  1. Vendor -> Kojo
    Order data flows directly from the vendor system into Kojo, preventing you from having to manually upload PDF documents into the system.

  2. Kojo -> Vendor
    Order data can flow more seamlessly from Kojo (your RFQs and POs) into the vendor systems, ensuring the most accurate data possible.

As a Kojo customer, the only flow that updates any process for you is Vendor -> Kojo, and the updates are all beneficial. The following will explain the process updates for incoming Order Acknowledgments.

Before Integration

After placing the order to the supplier through Kojo, Order Acknowledgments are typically emailed to you from the Vendor, which you then upload to your order (in waiting status) similar to Quotes.


After Integration

Once a Purchase Order is issued from Kojo to the supplier, Order Acknowledgements will appear in Kojo after the Supplier has processed the order. These OA's will appear as an attachment on the order, similar to a Quote on an RFQ.


You can then review pricing directly in Kojo without the need to upload anything. By reviewing and applying the Order Acknowledgement from the vendor integration, Kojo can update the Description, UOM, and Vendor Part Number to ensure consistency throughout the remainder of the Order lifecycle.

Note: You will also receive an email notification stating that the order was acknowledged "Via EDI".

(It's important to note that if you receive an email that is notated "Via EDI" you do not need to manually upload an OA into Kojo - it's already there.)

Additionally, you'll receive an in-app notification of the acknowledgment.

The attached Order Acknowledgment is an EDI, not a PDF. For more information on what is contained in an EDI file and what it looks like, please review our "What is an EDI Integration" article.

A video review of the vendor integration Order Acknowledgement process is below.

If you have any questions on the EDI Order Acknowledgment process, please reach out to your vendor-integrations@usekojo.com


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