Your Foam email address is what you use to log into your account, and our support team handles changing it. There isn't a setting to update it yourself, so just reach out and we'll take care of it for you.
How to request the change
Email us at hello@foam.io, or send a message through the chat box in the bottom right corner, and include:
The email address currently on your account
The new email address you'd like to use
Your handle, or your creator's name and handles if you're a talent manager requesting this for someone on your roster
Once we have those, we'll make the change and confirm by email. From then on you'll log in with your new address.
If you're a talent manager
You can request an email change for any creator on your roster. Send us the creator's name and handles along with the old and new email addresses. If the creator will need to reconnect afterward, we can send a fresh invite to the new address at the same time, just let us know.
If you no longer have access to your old email
That's fine. You don't need to log in or verify the old address first. Send us your handle and the new email address you'd like to use, and we'll take it from there.
Good to know
Each Foam account has one email address. The same address can't be used for a creator account and a talent manager account at the same time, so if the address you want is already attached to another Foam account, let us know and we'll walk through the options with you.
Your account email is also the address people see when they click Contact on a media kit, roster, or list you've shared. Worth keeping in mind if you'd rather have a work address there than a personal one.