If the Payments tab isn't visible in your Foam account, please contact our support team by emailing hello@foam.io.
1. Log in to your Foam account via a laptop or desktop computer.
2. Click Tools
3. Select Payments in the sub-menu:
Note: If payment details haven’t been added yet, you may be prompted to enter legal name information. Please be sure to enter the creator’s legal details.
4. You'll be prompted to set up a two-step verification – enter your mobile number and click Send code to request a verification code:
5. Enter the code received and click Submit. If you didn't receive a code via text message, no worries – you'll get it through an automated call within the next 2 minutes:
If you've requested a 2-step verification code but haven't received it, please get in touch with our support team via hello@foam.io, and we'll assist you with the next steps.
6. Complete the information on the Address page.
Please note when selecting payment type:
If the payment goes to your agency, please select "Company" in the Type field.
If the payment goes directly to the creator, please select "Individual".
On the same page, enter the contact email, phone number, name and mailing address of the recipient. Once completed, click Next.
If the payment type is set to "Company", the name fields (First Name, Middle Name and Last Name) are optional.
7. From the dropdown menu, select your preferred payment method and enter your banking details. The payment methods and currencies may differ depending on the country you selected on the Address page (Step 6). Once completed, click Next.
Make sure to check the "Name on Account" field
If the payment type is set to "Individual", the field will automatically include the name you entered in Step 6. No action is required on your side.
If the payment type is set to "Company", ensure to modify this field to match the company name added in Step 6.
8. Complete the Tax Forms page: The page will automatically detect your location and request the necessary tax information to comply with the local laws of that country/jurisdiction.
9. Complete the VAT information and click Next.
And that's it! You should see a confirmation message on your screen:
Any questions? Contact us via hello@foam.io or use the chatbot in the bottom right corner of your Foam account.