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Why Do Credits Expire?

Understand the logic behind the Twain credit system. Learn how our usage-based pricing works, how it covers platform costs, and why credit expiration supports high-performance AI research.

Written by Nora
Updated today

1. All-In-One Pricing (No Hidden Platform Fees)

Most SaaS companies charge a high monthly "Platform Fee" just to access their tools, and then charge you for usage on top of that.

With Twain, you aren't paying for the platform + usage—you are only paying for usage. Your credit purchase includes:

  • Access to our AI Agents.

  • Unlimited seats for your team.

  • Maintenance and hosting of the platform.

Because the cost of running the software is "baked into" the credits, expiration dates ensure we can continue providing a high-performance platform without charging you a separate subscription fee.


2. Rewarding High-Volume Commitment

We offer tiered pricing to support businesses of all sizes. Clients who commit to larger credit packages benefit from a significantly lower price per credit.

The expiration date allows us to offer these deep discounts to users who intend to run high-volume outreach. This "volume-for-value" trade-off is what keeps Twain affordable for growing teams.


3. The Rising Cost of AI Research

Unlike traditional software, where costs usually go down as technology scales, high-level AI research and data processing are becoming more expensive.

  • Compute Power: Running "Agentic Search" (where an AI browses the web, reads LinkedIn, and analyzes signals) requires massive amounts of expensive GPU power.

  • Data Quality: Accessing high-quality, real-time data to find your buying signals is a rising cost that we absorb for you.

By using an expiration model, we can accurately forecast our research costs and ensure that every Twain user is getting the most up-to-date, high-powered AI models available on the market today.

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