This feature lets you create articles that answer questions residents frequently ask. It is also linked with your chat, giving you the possibility to answer questions of by attaching and FAQ article to your chat response. Spend less time answering the same questions!
How To
Go to the Usewalter dashboard
Click on the FAQ tab
Click on Create an Article
Select the projects/buildings in which you want to share the article
Select the author of the FAQ article
Select the state of the article
- Draft: will not be shown to the residents
- Published: active and showing to the residents
- Archive: not relevant anymore and will not be shown to the residents
Write the question that residents usually ask, this will act as a title.
Write the answer to the question in the body
Click on Create
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