Usewalter Manager - Web

How to Chat with Support - PM

Here's how Usewalter can answer your questions directly on the Manager page

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Written by Stéphanie Clement
Updated over a week ago

How to find the Usewalter FAQs - PM

Here is how you can find the FAQ for Usewalter!

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Written by Stéphanie Clement
Updated over a week ago

1st Memo Template - PM

Here's an idea for the first memo you can send to your residents

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Written by Stéphanie Clement
Updated over a week ago

FAQ - Overview - PM

Let your residents self-serve and find their own answers

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Written by Stéphanie Clement
Updated over a week ago

News - Overview - PM

Here is a short overview of what you can achieve with the News Feature

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Written by Stéphanie Clement
Updated over a week ago

News - How to schedule a News post - PM

Here's how you can schedule a News post.

Written by Beverly Castro
Updated over a week ago

News - Publication statistics - PM

Here is a short video to show you how to see delivery stats.

Written by Beverly Castro
Updated over a week ago

News - What tool/service is used to send a Usewalter News Memo? - PM

Here is how Usewalter interacts with 3rd parties to send a news memo

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Written by Stéphanie Clement
Updated over a week ago

News - How to send your first memo - PM

In this article, we will go through how to create and send your first memo to your residents.

Written by Info Usewalter
Updated over a week ago

News - Proxy feature - PM

Here is how you can utilize the proxy feature for your meetings

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Written by Stéphanie Clement
Updated over a week ago

News - Publication Statistics - PM

Here is how you can view the residents that have seen your memo

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Written by Stéphanie Clement
Updated over a week ago

Resident - Overview - PM

The resident list helps you stay on top of things, here's a quick overview

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Written by Stéphanie Clement
Updated over a week ago

Resident - Create a new resident - PM

Here's how you can create a new resident in Usewalter

Written by Info Usewalter
Updated over a week ago

Resident - How can I set up the Resident Configuration section - PM

Settings > Building Information > Resident Configuration: here is how to interpret the different checkboxes

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Written by Stéphanie Clement
Updated over a week ago

Resident - How to enter an Owner, Tenant or Family Member attribute - PM

If you need to do manual changes to a certain resident, here is how you can successfully change their status

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Written by Stéphanie Clement
Updated over a week ago

Resident - What is an invalid email - PM

What to do when a resident has the tag of "invalid email"

Written by Beverly Castro
Updated over a week ago

Resident - How to invite residents to Usewalter - PM

Here's how you can invite resident to Usewalter.

Written by Beverly Castro
Updated over a week ago

Unit - Overview - PM

This is a short one minute video to show you what you can do with the unit section

Written by Beverly Castro
Updated over a week ago

Unit - How to view a residents profile/information - PM

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Written by Stéphanie Clement
Updated over a week ago

Task - Overview - PM

Here is a quick overview of how you can use the task system

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Written by Stéphanie Clement
Updated over a week ago

Task - Settings - PM

Here is how you can use the task settings

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Written by Stéphanie Clement
Updated over a week ago

Task - Creating a Task - PM

Here is how you can create a task

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Written by Stéphanie Clement
Updated over a week ago

Task - How to fill in the task information - PM

Here is what the different task information means

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Written by Stéphanie Clement
Updated over a week ago

Task - Filters - PM

Here is how you can use th filters to better navigate the task section

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Written by Stéphanie Clement
Updated over a week ago

Amenity - Overview - PM

Here is how you can let your residents enjoy the amenities

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Written by Stéphanie Clement
Updated over a week ago

Amenity - Manage current amenities - PM

Here is how you can edit your current amenities

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Written by Stéphanie Clement
Updated over a week ago

Amenity - Booking options - PM

Here is how to understand the booking options

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Written by Stéphanie Clement
Updated over a week ago

Amenity - Reservation types - PM

Here are the different reservation types with their definition

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Written by Stéphanie Clement
Updated over a week ago

Amenity - Create a new amenity - PM

Here is how you can create a new amenity

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Written by Stéphanie Clement
Updated over a week ago

Packages - Overview - PM

How can you use the package section to manager your residents orders

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Written by Stéphanie Clement
Updated over a week ago

Packages - New Package Received - PM

Here is how you can handle the reception of a new package

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Written by Stéphanie Clement
Updated over a week ago

Packages - How to use the filters - PM

Here is how you can find a package using the filters

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Written by Stéphanie Clement
Updated over a week ago

Packages - Manage your parcel - PM

Here is how you can manage your existing packages

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Written by Stéphanie Clement
Updated over a week ago

Chat - Overview - PM

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Written by Stéphanie Clement
Updated over a week ago

Chat - Chat box tools - PM

Here is how you can use the tools in your chatbox

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Written by Stéphanie Clement
Updated over a week ago

Chat - Sidebar - PM

Here is how you can use the sidebar in your chat

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Written by Stéphanie Clement
Updated over a week ago

Groups - Overview - PM

Here is the procedure to follow to create the group or groups you want

Written by Beverly Castro
Updated over a week ago

Calendar - Overview - PM

Here is how the Calendar feature can help you stay organized

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Written by Stéphanie Clement
Updated over a week ago

Calendar - Internal event - PM

Here's how you can communicate events to your colleagues

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Written by Stéphanie Clement
Updated over a week ago

Calendar - Resident event - PM

Here's how you can communicate events to your residents

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Written by Stéphanie Clement
Updated over a week ago

Files - Overview - PM

Here's a short two-minute video to show you what you can do with the Files section.

Written by Beverly Castro
Updated over a week ago

Files - How to create a file - PM

Here is how you can create a file

Written by Beverly Castro
Updated over a week ago

Files - How to create a new folder - PM

Here is how you can create a folder

Written by Beverly Castro
Updated over a week ago

Files - How to upload files to a single Unit - PM

Here is a short tutorial on how you can upload a file to a unit

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Written by Stéphanie Clement
Updated over a week ago

Marketplace - Overview - PM

Here's how resident can enjoy the marketplace

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Written by Stéphanie Clement
Updated over a week ago

Rules - Overview - PM

Here's a short two-minute video to show you what you can do with the rules section.

Written by Beverly Castro
Updated over a week ago

Rules - How to create a rule - PM

Here is how you can create a rule

Written by Beverly Castro
Updated over a week ago

Notifications - Notifications preferences - PM

Control the how, when and what on your notifications.

Written by Info Usewalter
Updated over a week ago

Bookings - Overview - PM

Quickly view and navigate the reservations made by residents

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Written by Stéphanie Clement
Updated over a week ago

Bookings - Switching to calendar view - PM

Here is how you can switch the calendar view in the reservation feature

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Written by Stéphanie Clement
Updated over a week ago

Bookings - How to use the filters - PM

How can you use the filters to facilitate your search

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Written by Stéphanie Clement
Updated over a week ago

Bookings - How to manage reservations - PM

Here is how you can manage existing reservations

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Written by Stéphanie Clement
Updated over a week ago

Bookings - Create a New Reservation - PM

Here is how you can create a reservation for a residents

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Written by Stéphanie Clement
Updated over a week ago

Contact - Overview - PM

Here's a quick overview of the contact section in Usewalter

Written by Info Usewalter
Updated over a week ago

Contact - How to create a Contact - PM

Here is how to create a contact

Written by Beverly Castro
Updated over a week ago

Settings - All Projects - PM

Here is how to use the settings for all your projects

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Written by Stéphanie Clement
Updated over a week ago

Settings - What's the difference between Roles and Accounts - PM

Here's a detailed explanation regarding managing company roles and accounts

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Written by Stéphanie Clement
Updated over a week ago

Settings - Individual Projects - PM

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Written by Stéphanie Clement
Updated over a week ago

Existing Clients (CM Local) - How to publish data on CM to be synced by Walter platform

Here is 2 ways you can make sure your new data in CM is ready to be synced in Walter

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Written by Stéphanie Clement
Updated over a week ago

Existing Clients (CM Local) - Adding a Project/Building/Syndicat

If you already have a Usewalter account and want to add a new project to your account, here is how you can do it!

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Written by Stéphanie Clement
Updated over a week ago

Existing Clients (CM Live and Local) - Deleting a Project/Building/Syndicat

If you already hava a UseWalter account and want to stop a project from synchronizing with your account, here is how you can do it!

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Written by Stéphanie Clement
Updated over a week ago

Existing Clients (CM Live) - Adding a New Project/Building/Syndicat

If you already have a Usewalter account and want to add a new project to your account, here is how you can do it!

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Written by Stéphanie Clement
Updated over a week ago

Condo Manager FAQ - The name of my resident in Walter isn't the same in Condo Manager.

How come the residents name in Walter is not the same as in Condo Manager.

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Written by Stéphanie Clement
Updated over a week ago

Condo Manager FAQ - How to input a Family member in Condo Manager (Usewalter Sync)

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Written by Stéphanie Clement
Updated over a week ago

Condo Manager FAQ - How to input a Tenant in Condo Manager (Usewalter Sync)

Here is how to input a resident in Condo Manager for him to become a Tenant in Usewalter

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Written by Stéphanie Clement
Updated over a week ago

Condo Manager FAQ - Why are some residents missing after the sync?

Here is a technical explanation of how Condo Manager and Usewalter exchange resident information

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Written by Stéphanie Clement
Updated over a week ago

Condo Manager FAQ - How to input an Owner in Condo Manager (Usewalter Sync)

Here is how to input a resident in Condo Manager for him to become an Owner in Usewalter

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Written by Stéphanie Clement
Updated over a week ago

Condo Manager FAQ - How does the information transfer between CM and UseWalter?

How does Usewalter Sync with Condo Manager

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Written by Stéphanie Clement
Updated over a week ago

New Client (Using CM Live) - How to Integrate with Condo Manager

Here's how you can get the most out of Condo Managers integration with Usewalter

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Written by Stéphanie Clement
Updated over a week ago

New Clients (Using CM Local) - How to Integrate with Condo Manager

In this article we will show you how to integrate Usewalter with Condo Manager.

Written by Beverly Castro
Updated over a week ago

How to add other projects to your Usewalter account with Condo Manager - Gestionnaire

Here's a short four-minute video to show you how to add projects to Walter.

Written by Beverly Castro
Updated over a week ago

Condo Manager API key - Automatic Sync

Here is how you can link your Condo Manager and Walter platforms together for automatic syncs.

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Written by Stéphanie Clement
Updated over a week ago

New Clients (Hopem) - How to Integrate

Here's how you can benefit from Hopem's integration with Usewalter

Written by Info Usewalter
Updated over a week ago

Hopem FAQ - How does the information transfer between Hopem and UseWalter?

How does Usewalter Sync with Hopem

Written by Info Usewalter
Updated over a week ago

New Clients (Magex) - How to Integrate

Here's how you can benefit from Magex's integration with Usewalter

Written by Info Usewalter
Updated over a week ago

Magex FAQ - How does the information transfer between Magex and UseWalter?

How does Usewalter Sync with Magex

Written by Info Usewalter
Updated over a week ago