Usewalter Manager - Web

How to Chat with Support - PM

Here's how Usewalter can answer your questions directly on the Manager page

Written by Simon Godin
Updated over a week ago

How to find the Usewalter FAQs - PM

Here is how you can find the FAQ for Usewalter!

Written by Simon Godin
Updated over a week ago

1st Memo Template - PM

Here's an idea for the first memo you can send to your residents

Written by Simon Godin
Updated over a week ago

FAQ - Overview - PM

Let your residents self-serve and find their own answers

Written by Simon Godin
Updated over a week ago

News - Overview - PM

Here is a short overview of what you can achieve with the News Feature

Written by Simon Godin
Updated over a week ago

News - How to schedule a News post - PM

Here's how you can schedule a News post.

Written by Beverly Castro
Updated over a week ago

News - Publication statistics - PM

Here is a short video to show you how to see delivery stats.

Written by Beverly Castro
Updated over a week ago

News - What tool/service is used to send a Usewalter News Memo? - PM

Here is how Usewalter interacts with 3rd parties to send a news memo

Written by Simon Godin
Updated over a week ago

News - How to send your first memo - PM

In this article, we will go through how to create and send your first memo to your residents.

Written by Thierry
Updated over a week ago

News - Proxy feature - PM

Here is how you can utilize the proxy feature for your meetings

Written by Simon Godin
Updated over a week ago

News - Publication Statistics - PM

Here is how you can view the residents that have seen your memo

Written by Simon Godin
Updated over a week ago

Resident - Overview - PM

The resident list helps you stay on top of things, here's a quick overview

Written by Simon Godin
Updated over a week ago

Resident - Create a new resident - PM

Here's how you can create a new resident in Usewalter

Written by Thalie Skoda
Updated over a week ago

Resident - How can I set up the Resident Configuration section - PM

Settings > Building Information > Resident Configuration: here is how to interpret the different checkboxes

Written by Simon Godin
Updated over a week ago

Resident - How to enter an Owner, Tenant or Family Member attribute - PM

If you need to do manual changes to a certain resident, here is how you can successfully change their status

Written by Simon Godin
Updated over a week ago

Resident - What is an invalid email - PM

What to do when a resident has the tag of "invalid email"

Written by Beverly Castro
Updated over a week ago

Resident - How to invite residents to Usewalter - PM

Here's how you can invite resident to Usewalter.

Written by Beverly Castro
Updated over a week ago

Unit - Overview - PM

This is a short one minute video to show you what you can do with the unit section

Written by Beverly Castro
Updated over a week ago

Unit - How to view a residents profile/information - PM

Written by Simon Godin
Updated over a week ago

Task - Overview - PM

Here is a quick overview of how you can use the task system

Written by Simon Godin
Updated over a week ago

Task - Settings - PM

Here is how you can use the task settings

Written by Simon Godin
Updated over a week ago

Task - Creating a Task - PM

Here is how you can create a task

Written by Simon Godin
Updated over a week ago

Task - How to fill in the task information - PM

Here is what the different task information means

Written by Simon Godin
Updated over a week ago

Task - Filters - PM

Here is how you can use th filters to better navigate the task section

Written by Simon Godin
Updated over a week ago

Amenity - Overview - PM

Here is how you can let your residents enjoy the amenities

Written by Simon Godin
Updated over a week ago

Amenity - Manage current amenities - PM

Here is how you can edit your current amenities

Written by Simon Godin
Updated over a week ago

Amenity - Booking options - PM

Here is how to understand the booking options

Written by Simon Godin
Updated over a week ago

Amenity - Reservation types - PM

Here are the different reservation types with their definition

Written by Simon Godin
Updated over a week ago

Amenity - Create a new amenity - PM

Here is how you can create a new amenity

Written by Simon Godin
Updated over a week ago

Packages - Overview - PM

How can you use the package section to manager your residents orders

Written by Simon Godin
Updated over a week ago

Packages - New Package Received - PM

Here is how you can handle the reception of a new package

Written by Simon Godin
Updated over a week ago

Packages - How to use the filters - PM

Here is how you can find a package using the filters

Written by Simon Godin
Updated over a week ago

Packages - Manage your parcel - PM

Here is how you can manage your existing packages

Written by Simon Godin
Updated over a week ago

Chat - Overview - PM

Written by Simon Godin
Updated over a week ago

Chat - Chat box tools - PM

Here is how you can use the tools in your chatbox

Written by Simon Godin
Updated over a week ago

Chat - Sidebar - PM

Here is how you can use the sidebar in your chat

Written by Simon Godin
Updated over a week ago

Groups - Overview - PM

Here is the procedure to follow to create the group or groups you want

Written by Beverly Castro
Updated over a week ago

Calendar - Overview - PM

Here is how the Calendar feature can help you stay organized

Written by Simon Godin
Updated over a week ago

Calendar - Internal event - PM

Here's how you can communicate events to your colleagues

Written by Simon Godin
Updated over a week ago

Calendar - Resident event - PM

Here's how you can communicate events to your residents

Written by Simon Godin
Updated over a week ago

Files - Overview - PM

Here's a short two-minute video to show you what you can do with the Files section.

Written by Beverly Castro
Updated over a week ago

Files - How to create a file - PM

Here is how you can create a file

Written by Beverly Castro
Updated over a week ago

Files - How to create a new folder - PM

Here is how you can create a folder

Written by Beverly Castro
Updated over a week ago

Files - How to upload files to a single Unit - PM

Here is a short tutorial on how you can upload a file to a unit

Written by Simon Godin
Updated over a week ago

Marketplace - Overview - PM

Here's how resident can enjoy the marketplace

Written by Simon Godin
Updated over a week ago

Rules - Overview - PM

Here's a short two-minute video to show you what you can do with the rules section.

Written by Beverly Castro
Updated over a week ago

Rules - How to create a rule - PM

Here is how you can create a rule

Written by Beverly Castro
Updated over a week ago

Notifications - Notifications preferences - PM

Control the how, when and what on your notifications.

Written by Thierry
Updated over a week ago

Bookings - Overview - PM

Quickly view and navigate the reservations made by residents

Written by Simon Godin
Updated over a week ago

Bookings - Switching to calendar view - PM

Here is how you can switch the calendar view in the reservation feature

Written by Simon Godin
Updated over a week ago

Bookings - How to use the filters - PM

How can you use the filters to facilitate your search

Written by Simon Godin
Updated over a week ago

Bookings - How to manage reservations - PM

Here is how you can manage existing reservations

Written by Simon Godin
Updated over a week ago

Bookings - Create a New Reservation - PM

Here is how you can create a reservation for a residents

Written by Simon Godin
Updated over a week ago

Contact - Overview - PM

Here's a quick overview of the contact section in Usewalter

Written by Thalie Skoda
Updated over a week ago

Contact - How to create a Contact - PM

Here is how to create a contact

Written by Beverly Castro
Updated over a week ago

Settings - All Projects - PM

Here is how to use the settings for all your projects

Written by Simon Godin
Updated over a week ago

Settings - What's the difference between Roles and Accounts - PM

Here's a detailed explanation regarding managing company roles and accounts

Written by Simon Godin
Updated over a week ago

Settings - Individual Projects - PM

Written by Simon Godin
Updated over a week ago

Existing Clients (CM Local) - How to publish data on CM to be synced by Walter platform

Here is 2 ways you can make sure your new data in CM is ready to be synced in Walter

Written by Simon Godin
Updated over a week ago

Existing Clients (CM Local) - Adding a Project/Building/Syndicat

If you already have a Usewalter account and want to add a new project to your account, here is how you can do it!

Written by Simon Godin
Updated over a week ago

Existing Clients (CM Live and Local) - Deleting a Project/Building/Syndicat

If you already hava a UseWalter account and want to stop a project from synchronizing with your account, here is how you can do it!

Written by Simon Godin
Updated over a week ago

Existing Clients (CM Live) - Adding a New Project/Building/Syndicat

If you already have a Usewalter account and want to add a new project to your account, here is how you can do it!

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - The name of my resident in Walter isn't the same in Condo Manager.

How come the residents name in Walter is not the same as in Condo Manager.

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - How to input a Family member in Condo Manager (Usewalter Sync)

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - How to input a Tenant in Condo Manager (Usewalter Sync)

Here is how to input a resident in Condo Manager for him to become a Tenant in Usewalter

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - Why are some residents missing after the sync?

Here is a technical explanation of how Condo Manager and Usewalter exchange resident information

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - How to input an Owner in Condo Manager (Usewalter Sync)

Here is how to input a resident in Condo Manager for him to become an Owner in Usewalter

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - How does the information transfer between CM and UseWalter?

How does Usewalter Sync with Condo Manager

Written by Simon Godin
Updated over a week ago

New Client (Using CM Live) - How to Integrate with Condo Manager

Here's how you can get the most out of Condo Managers integration with Usewalter

Written by Simon Godin
Updated over a week ago

New Clients (Using CM Local) - How to Integrate with Condo Manager

In this article we will show you how to integrate Usewalter with Condo Manager.

Written by Beverly Castro
Updated over a week ago

How to add other projects to your Usewalter account with Condo Manager - Gestionnaire

Here's a short four-minute video to show you how to add projects to Walter.

Written by Beverly Castro
Updated over a week ago

Condo Manager API key - Automatic Sync

Here is how you can link your Condo Manager and Walter platforms together for automatic syncs.

Written by Simon Godin
Updated over a week ago

New Clients (Hopem) - How to Integrate

Here's how you can benefit from Hopem's integration with Usewalter

Written by Thalie Skoda
Updated over a week ago

Hopem FAQ - How does the information transfer between Hopem and UseWalter?

How does Usewalter Sync with Hopem

Written by Thalie Skoda
Updated over a week ago

New Clients (Magex) - How to Integrate

Here's how you can benefit from Magex's integration with Usewalter

Written by Thalie Skoda
Updated over a week ago

Magex FAQ - How does the information transfer between Magex and UseWalter?

How does Usewalter Sync with Magex

Written by Thalie Skoda
Updated over a week ago