Usewalter Manager - Web

1st Memo Template

Here's an idea for the first memo you can send to your residents

Written by Simon Godin
Updated over a week ago

FAQ - Overview

Let your residents self-serve and find their own answers

Written by Simon Godin
Updated over a week ago

FAQ Feature - Create a Shared Article

Here is how you can create an article

Written by Simon Godin
Updated over a week ago

What tool/service is used to send a Usewalter News Memo?

Here is how Usewalter interacts with 3rd parties to send a news memo

Written by Simon Godin
Updated over a week ago

Notifications preferences

Control the how, when and what on your notifications.

Written by Thierry
Updated over a week ago

How to enter an Owner, Tenant or Family Member attribute

If you need to do manual changes to a certain resident, here is how you can successfully change their status

Written by Simon Godin
Updated over a week ago

What's the difference between Roles and Accounts

Here's a detailed explanation regarding managing company roles and accounts

Written by Simon Godin
Updated over a week ago

Residents - What is an invalid email

What to do when a resident has the tag of "invalid email"

Written by Tristan Skoda
Updated over a week ago

How can I set up the Resident Configuration section

Settings > Building Information > Resident Configuration: here is how to interpret the different checkboxes

Written by Simon Godin
Updated over a week ago

How to Chat with Support

Here's how Usewalter can answer your questions directly on the Manager page

Written by Simon Godin
Updated over a week ago

Existing Clients (CM Local) - How to publish data on CM to be synced by Walter platform

Here is 2 ways you can make sure your new data in CM is ready to be synced in Walter

Written by Simon Godin
Updated over a week ago

Existing Clients (CM Local) - Adding a Project/Building/Syndicat

If you already have a Usewalter account and want to add a new project to your account, here is how you can do it!

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - The name of my resident in Walter isn't the same in Condo Manager.

How come the residents name in Walter is not the same as in Condo Manager.

Written by Simon Godin
Updated over a week ago

Existing Clients (CM Live and Local) - Deleting a Project/Building/Syndicat

If you already hava a UseWalter account and want to stop a project from synchronizing with your account, here is how you can do it!

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - How to input a Family member in Condo Manager (Usewalter Sync)

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - How to input a Tenant in Condo Manager (Usewalter Sync)

Here is how to input a resident in Condo Manager for him to become a Tenant in Usewalter

Written by Simon Godin
Updated over a week ago

Existing Clients (CM Live) - Adding a New Project/Building/Syndicat

If you already have a Usewalter account and want to add a new project to your account, here is how you can do it!

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - Why are some residents missing after the sync?

Here is a technical explanation of how Condo Manager and Usewalter exchange resident information

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - How to input an Owner in Condo Manager (Usewalter Sync)

Here is how to input a resident in Condo Manager for him to become an Owner in Usewalter

Written by Simon Godin
Updated over a week ago

New Client (Using CM Live) - How to Integrate with Condo Manager

Here's how you can get the most out of Condo Managers integration with Usewalter

Written by Simon Godin
Updated over a week ago

Condo Manager FAQ - How does the information transfer between CM and UseWalter?

How does Usewalter Sync with Condo Manager

Written by Simon Godin
Updated over a week ago

Condo Manager API key - Automatic Sync

Here is how you can link your Condo Manager and Walter platforms together for automatic syncs.

Written by Simon Godin
Updated over a week ago

New Clients (Using CM Local) - How to Integrate with Condo Manager

In this article we will show you how to integrate Usewalter with Condo Manager.

Written by Tristan Skoda
Updated over a week ago

News - How to schedule a News post

Here's how you can schedule a News post.

Written by Tristan Skoda
Updated over a week ago

Publication statistics

Here is a short video to show you how to see delivery stats.

Written by Tristan Skoda
Updated over a week ago

How to Use the Proxy Feature

Below you will find instructions on how to use the proxy feature within Usewalter

Written by Tristan Skoda
Updated over a week ago

News - Proxy feature

Here is how you can utilize the proxy feature for your meetings

Written by Simon Godin
Updated over a week ago

How to send your first memo

In this article, we will go through how to create and send your first memo to your residents.

Written by Thierry
Updated over a week ago

News - Post/Publication Statistics

Here is how you can view the residents that have seen your memo

Written by Simon Godin
Updated over a week ago

News - Overview

Here is a short overview of what you can achieve with the News Feature

Written by Simon Godin
Updated over a week ago

How to Use the Resident Section

Here's a short three-minute video to show you what you can do with the Resident section.

Written by Tristan Skoda
Updated over a week ago

Residents - How to invite residents to Usewalter

Here's how you can invite resident to Usewalter.

Written by Tristan Skoda
Updated over a week ago

How to quickly find a resident

Learn how to quickly find a resident in all your project with only his/her name or email address.

Written by Thierry
Updated over a week ago

Virtual Assembly - Using Zoom within Walter

Here's how you can use Zoom through Virtual Assemblies

Written by Simon Godin
Updated over a week ago

Virtual Assembly - Zoom Installation

Here's how you can connect Zoom to your Usewalter account

Written by Simon Godin
Updated over a week ago

Virtual Assembly - Uninstalling Zoom

Here's how you can uninstall Zoom

Written by Simon Godin
Updated over a week ago

How to launch a poll after a virtual assembly

Even if your virtual assembly is done, you can still launch a poll to your residents!

Written by Simon Godin
Updated over a week ago

How to use the unit section

This is a short one minute video to show you what you can do with the unit section

Written by Tristan Skoda
Updated over a week ago

Task - Creating a Task

Here is how you can create a task

Written by Simon Godin
Updated over a week ago

Task - Overview

Here is a quick overview of how you can use the task system

Written by Simon Godin
Updated over a week ago

How to Use the Task Section

Here's a short two-minute video to show you what you can do with the Tasks section.

Written by Tristan Skoda
Updated over a week ago

How to Use the Reservations and Amenities Section

This is a short one minute video to show you what you can do with the reservations and amenities section.

Written by Tristan Skoda
Updated over a week ago

Amenity - Overview

Here is how you can let your residents enjoy the amenities

Written by Simon Godin
Updated over a week ago

Amenity - Manage current amenities

Here is how you can edit your current amenities

Written by Simon Godin
Updated over a week ago

Amenity - Booking options

Here is how to understand the booking options

Written by Simon Godin
Updated over a week ago

Amenity - Reservation types

Here are the different reservation types with their definition

Written by Simon Godin
Updated over a week ago

Amenity - Create a new amenity

Here is how you can create a new amenity

Written by Simon Godin
Updated over a week ago

How to use the packages section

Here is how you can take advantage of the package section and secure your residents deliveries

Written by Simon Godin
Updated over a week ago

Packages - Overview

How can you use the package section to manager your residents orders

Written by Simon Godin
Updated over a week ago

Packages - Manage your packages

Here is how you can manage your existing packages

Written by Simon Godin
Updated over a week ago

How to Use the Chat Feature

Here's a quick four-minute video to show you what you can do with the Chat feature.

Written by Tristan Skoda
Updated over a week ago

Chat - Chatbox tools

Here is how you can use the tools in your chatbox

Written by Simon Godin
Updated over a week ago

Chat - Sidebar

Here is how you can use the sidebar in your chat

Written by Simon Godin
Updated over a week ago

Chat - Overview

Written by Simon Godin
Updated over a week ago

How to use the groups section

Here is the procedure to follow to create the group or groups you want

Written by Tristan Skoda
Updated over a week ago

Calendar - Internal Event

Here's how you can communicate events to your colleagues

Written by Simon Godin
Updated over a week ago

Calendar - Resident Event

Here's how you can communicate events to your residents

Written by Simon Godin
Updated over a week ago

Calendar - Overview

Here is how the Calendar feature can help you stay organized

Written by Simon Godin
Updated over a week ago

How to Use the Files Section

Here's a short two-minute video to show you what you can do with the Files section.

Written by Tristan Skoda
Updated over a week ago

Files - Creating a File

Here is how you can create a file

Written by Beverly Castro
Updated over a week ago

Files - Creating a Folder

Here is how you can create a folder

Written by Beverly Castro
Updated over a week ago

How to upload files to a single Unit

Here is a short tutorial on how you can upload a file to a unit

Written by Simon Godin
Updated over a week ago

Marketplace - Overview

Here's how resident can enjoy the marketplace

Written by Simon Godin
Updated over a week ago

How to Use the Marketplace Section

The Marketplace section is a virtual billboard available for residents within a building.

Written by Tristan Skoda
Updated over a week ago

How to use the Rules section

Here's a short two-minute video to show you what you can do with the rules section.

Written by Tristan Skoda
Updated over a week ago

Rules - Creating a Rule

Here is how you can create a rule

Written by Beverly Castro
Updated over a week ago

Usewalter SLA

Here's what you can expect when contacting Usewalter Support.

Written by Simon Godin
Updated over a week ago

How to find the FAQ

Here is how you can find the FAQ for Usewalter!

Written by Simon Godin
Updated over a week ago

New Clients (Hopem) - How to Integrate

Here's how you can benefit from Hopem's integration with Usewalter

Written by Thalie Skoda
Updated over a week ago

Hopem FAQ - How does the information transfer between Hopem and UseWalter?

How does Usewalter Sync with Hopem

Written by Thalie Skoda
Updated over a week ago

Magex FAQ - How does the information transfer between Magex and UseWalter?

How does Usewalter Sync with Magex

Written by Thalie Skoda
Updated over a week ago

New Clients (Magex) - How to Integrate

Here's how you can benefit from Magex's integration with Usewalter

Written by Thalie Skoda
Updated over a week ago

Reservations - How to manage reservations

Here is how you can manage existing reservations

Written by Simon Godin
Updated over a week ago

Reservations - Overview

Quickly view and navigate the reservations made by residents

Written by Simon Godin
Updated over a week ago

Reservations - Create a New Reservation

Here is how you can create a reservation for a residents

Written by Simon Godin
Updated over a week ago

Manager Store - Overview

Written by Simon Godin
Updated over a week ago

Manager store - manage your orders

Here is how you can manage your residents orders in the manager store

Written by Simon Godin
Updated over a week ago

Manager Store - manage your store

Here is how you can set up your manager store to start receiving payments

Written by Simon Godin
Updated over a week ago

Payments - Setting up your bank account

Here's how you can set up bank accounts to get payments from residents and bring your responsible store online.

Written by Simon Godin
Updated over a week ago

Payments - Charging a property

Here is how you can charge a property directly in Usewalter

Written by Simon Godin
Updated over a week ago

Contact - Creating a Contact

Here is how to create a contact

Written by Beverly Castro
Updated over a week ago

How to integrate your email with the Usewalter Chat

Ste by step to sync your emails with the chat

Written by Simon Godin
Updated over a week ago