Once you open the chat with a resident, unit or group, you will have several options available to you in the chatbox.


Direct Message:

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Send a direct message to the resident, unit or group.


Tag a Coworker
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  • Click on the "notes" section of the chat box

  • Write an "@" sign in the chat box

  • Write and choose your coworkers name

  • Enter a message for them in the chat box

  • Send!


Share a File

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By clicking on the trombone icon, you can share files from your computer directly in the chat.


Share Saved Replies

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Click on the arrow icon to see your saved replies and answer your residents with 2 clicks.


Share More

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Click on the "..." in the chat box to share items from Usewalter such as past news posts, tasks, files, FAQs, contacts and events.


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