Once you open the chat with a resident, unit or group, you will have several options available to you in the chatbox.
Send a direct message to the resident, unit or group.
Tag a Coworker
Click on the "notes" section of the chat box
Write an "@" sign in the chat box
Write and choose your coworkers name
Enter a message for them in the chat box
Share a File
By clicking on the trombone icon, you can share files from your computer directly in the chat.
Share Saved Replies
Click on the arrow icon to see your saved replies and answer your residents with 2 clicks.
Click on the "..." in the chat box to share items from Usewalter such as past news posts, tasks, files, FAQs, contacts and events.
Need more help ? 🧐