This guide explains how to set up the guest’s smart lock code and send them a message with check-in info, parking instructions, and house rules.
Helps guests check in smoothly
Avoids confusion with parking and access
Reduces last-minute questions
✅ What You Need
Guest has an approved booking and confirmed check-in date
Access to the Wyze app
Guest’s phone number (to generate their access code)
Pre-saved House Rules and House Manual in Airbnb Quick Replies
Photos of the property, entrance, and parking spot
Steps
🔐 1. Set Guest’s Smart Lock Code in Wyze
Open Wyze app
Select the correct property
Tap the gear icon (top right)
Go to Keypad Settings > Access Codes
Tap Create a Guest Code
Enter guest’s name > Tap Next
Select Temporary
Set code activation and deactivation times:
Activate: 15 minutes before check-in (e.g., 3:45 PM for a 4 PM check-in)
Deactivate: 15 minutes after check-out (e.g., 10:15 AM for a 10 AM checkout)
Tap Save
Tap Next
Enter a 4-digit code (use the last 4 digits of guest’s phone number)
Tap Next to finish
💬 2. Send the Check-In Message to Guest
Hi [Guest Name],
Hope your day is going well! Just a heads-up—you’re all set to check in starting at 4 PM. Your unique 4-digit code is [CODE]. It will activate at 3:45 PM and will work for the remainder of your stay.
Your unit is located at the back of the property—it’s the gray house.
Parking Instructions:
There are 2 TANDEM parking spots (cars park one behind the other). Please only park in your assigned space. See attached photo to locate the yellow markers and park at the edge of the markers.
Accessing the Unit:
- The keypad is at the top left of the door frame.
- Enter your code, then press the unlock button (bottom right of the keypad)
Picture attached for reference.
House Rules Reminder:
Please review the rules attached via Airbnb message.
For urgent issues, call me at (343) 303-6110
For non-urgent questions, feel free to message me via Airbnb or text
Lastly, do you have an email you can share with us, just in case we need to reach you outside the platform?
Looking forward to hosting you!
[Your Name]
➕ Next Steps / Related Reading