Why This Matters
Sending a detailed check-in message and setting up the smart lock code ensures guests have a smooth arrival and immediate access to the property. This proactive communication:
Prevents confusion with parking, property access, or house rules
Reduces last-minute questions and stress for both guests and host
Builds trust and confidence, starting the stay on a positive note
What You Need
Guest has an approved booking and confirmed check-in date
Access to the Wyze app
Guest’s phone number (to generate the access code)
Pre-saved House Rules and House Manual in Airbnb Quick Replies
Photos of the property, entrance, and parking spot
Step 1: Set Guest’s Smart Lock Code in Wyze
Open the Wyze app and select the property
Tap the gear icon → Keypad Settings → Access Codes
Tap Create a Guest Code → Enter guest’s name → Tap Next
Select Temporary
Set code activation and deactivation times:
Activate: 15 minutes before check-in (e.g., 2:45 PM for a 3 PM check-in)
Deactivate: 15 minutes after check-out (e.g., 11:15 AM for a 11 AM check-out)
Tap Save → Tap Next
Enter a 4-digit code (e.g., last 4 digits of guest’s phone number) → Tap Next to finish
Step 2: Send the Check-In Message
Hi [Guest Name],
Hope your day is going well! You’re all set to check in starting at 3 PM. Your unique 4-digit code is [CODE], which will activate at 2:45 PM and work for the duration of your stay.
Unit Location: The gray house at the back of the property
Parking Instructions:
There are 2 TANDEM parking spots (cars park one behind the other).
Please only park in your assigned space.
See attached photo for guidance on yellow markers and proper parking.
Accessing the Unit:
- The keypad is at the top left of the door frame.
- Enter your code, then press the unlock button (bottom right of the keypad)
Picture attached for reference.
House Rules Reminder:
Please review the rules attached via Airbnb message.
For urgent issues, call me at (343) 303-6110
For non-urgent questions, feel free to message me via Airbnb or text
Lastly, do you have an email you can share with us, just in case we need to reach you outside the platform?
Looking forward to hosting you!
[Your Name]
Step 3: Important things to note
Attach House Rules, property, and parking photos using Airbnb Quick Replies
Double-check smart lock code activation times
Keep the message friendly and concise, emphasizing ease and clarity
➕ Next Steps / Related Reading