Handling Guest Reservations and Communications
Process and Templates to use when dealing with your guests
12 articles
Guest Screening & Booking Inquiry SOP
Booking Confirmation & Welcoming a New Guest
Guest Check-in Reminder
Day of Check-In Guide
After Guest Check-In (6PM LOCAL TIME)
2nd Night of Stay Message (6PM Local Time)
Night Before Check-Out Message (7PM Local Time)
After Check-Out Message (11:15AM Local Time)
Autohost Screening
Hostaway Automated Messages
How to Check What a Guest is Paying on Airbnb
AutoHost BGC Quick Start Guide