We cannot test your device if it still has a PIN code or is linked to iCloud or Google. Therefore, always remember to erase your data before selling a device. The guides below will help you through it step by step.

Removing iCloud or Google account:

iCloud (iPhone/iPad): See how
iCloud (MacBook/Mac mini/iMac): See how
iCloud (Apple Watch): See how
Samsung/Google: See how

Removing data and personal details:

iPhone: See how

Huawei/Samsung/Fairphone/LG/Sony phones: See how

MacBook/Mac mini/iMac: See how

iPad: See how

Samsung Tabs: See how

PlayStation 4: See how

PlayStation 5: See how

Apple Watch: See how

After we receive your device, our certified data erasure software will go through it again to ensure it is completely clean and usable for the next owner.

Need some help? Feel free to ask us via email at hello@valyuu.com or start a conversation via our chat widget!