Questions this answers
I need access · How do I get a Vemcount account · Request app access · I'm a new user · Give me login · adgang · request for vemcount access · access to footfall numbers · access to check footfall sensor · footfall dashboard access · VEMCO access request · access request with REQ/INC reference number
Answer
Vemcount access is granted by your own company's Vemcount admin, not by Vemco directly. Here's how to get in:
If your company already uses Vemcount: ask your internal admin to add you under ⚙ Settings → Users → Add Users, and assign your location(s) and role.
If you are the admin and need to add people, see "How to add a user".
If you only need to view footfall numbers for specific stores or a dashboard, your admin can give you a read-only role limited to those locations — you don't need full access.
Enterprise / procurement request (with a REQ or INC reference)? Share your company name and the reference number and I'll route it to the right owner so it's not lost.
If you don't know who your admin is, email support@vemcogroup.com with your company name and we'll help identify the right person.
If none of this resolves it, I'll connect you to our support team.