There are two types of Users on the Verifent platform: Admin Users and Standard Users. See the table below to understand the different capabilities based on if you are a Verifier or Employer.
Employer Account:
| Admin User  | Standard User  |
Change Account Settings | X |
|
Change Company Profile | X |
|
View ALL Assigned** & Completed Verifications | X |
|
Add/Delete New Users | X |
|
Respond to Verification Requests | X | X |
Issue Coupon Codes | X | X |
View Reports | X | X |
Change Email Preferences | X | X |
View Only User Completed Verifications | N/A | X |
**When a user clicks 'START' on a verification, the request is then assigned to that user.
Verifier Account:
| Admin User | Standard User |
Change Account Settings | Contact Support | Contact Support |
View ALL Completed Verifications | X |
|
Add/Delete New Users | X |
|
Submit Verification Requests | X | X |
View ALL Completed Verification Requests | X | X |
Change Email Preferences | X | X |
View Only User Submitted Verifications | N/A | X |
To change User Roles click on either the "One Person" or "Three People" icon.
One Person = Standard User
Three People = Admin User
A pop-up message will ask if to confirm this change. Click "Ok." You will know their role changed because the icon will have changed.
