NOTE: If you are needing to add Users to your account. Read this article.

There are two types of Users on the Verifent platform: Admin Users and Standard Users. See the table below to understand the different capabilities based on if you are a Verifier or Employer.

Employer Account:

Admin User

Standard User

Change Account Settings

X

Change Company Profile

X

View ALL Completed Verifications

X

Add/Delete New Users

X

Respond to Verification Requests

X

X

Issue Coupon Codes

X

X

View Reports

X

X

Change Email Preferences

X

X

View Only User Completed Verifications

N/A

X

Verifier Account:

Admin User

Standard User

Change Account Settings

Contact Support

Contact Support

View ALL Completed Verifications

X

Add/Delete New Users

X

Submit Verification Requests

X

X

View ALL Completed Verification Requests

X

X

Change Email Preferences

X

X

View Only User Submitted Verifications

N/A

X

To change User Roles click on either the "One Person" or "Three People" icon.

One Person = Standard User

Three People = Admin User

A pop-up message will ask if to confirm this change. Click "Ok." You will know their role changed because the icon will have changed.

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