Overview
Duplicate Attachment Handling is an optional feature that automatically detects and removes exact duplicate files from invoices before they enter the processing queue.
This helps reduce clutter and improve processing accuracy. This feature applies only to attachments. Duplicate invoice detection is unchanged — your existing duplicate invoice workflows remain intact.
How to enable
Organization Administrators and Company Administrators can enable Duplicate Attachment Handling via the Web Configuration page.
In the Navigation Bar, select the Admin Module, then Payables, and then Configuration from the dropdown.
Look for Duplicate Invoice Handling on the right side of the Configuration page.
How it works
When the feature is enabled, Vic.ai assesses each document upon ingestion to determine whether it matches the unique signature of an existing document (open or closed invoices) already in your Vic.ai system.
If the document is identified as a duplicate, Vic.ai:
Removes the file from the processing queue
Surfaces it as an exception on the Attachments tab (found on the Payments module)
Reviewing duplicate attachments
On the Attachments tab, you can:
View any documents that were flagged as duplicates and not processed
Reference the existing invoice ID linked to the original document already in Vic.ai
This gives your team full visibility into what was caught — and a direct path back to the original invoice for review if needed.