Vic.ai will help you to detect duplicate invoices upon ingestion into our system.
To determine if there is a duplicate, the system looks for an exact match on the following fields:
Document type (bill or vendor credit)
Vendor
Invoice number
Company* (*Specific to Group of Companies Configuration)
Blocked Actions
If there is a duplicate invoice, the following actions are blocked until remediation:
Starting an Approval Process
Approving/Rejecting an Invoice
Posting
Exporting
Finding and Remediating Duplicates
If a duplicate is detected, a red square icon flags it on the Status column. Double-clicking the duplicate icon will open a small menu explaining the error. Click View Duplicates in order to open up a new Vic.ai browser tab that is prefiltered for the duplicates, allowing for deletion, merging, or other corrective action.
