How You’re Protected When You Book with Vidle Housing
✅ Verified Listings & Hosts
All hosts and listings on Vidle Housing go through a manual review process before being published. This helps prevent scams, ensures accurate listings, and maintains a high standard of quality across our platform.
24/7 Support
If something goes wrong during your stay—such as:
An unclean unit
Trouble accessing the property
A listing that doesn’t match its description
Our support team is available 24 hours a day, 7 days a week to assist you.
Issue Resolution Guarantee
If a property is significantly misrepresented, unsafe, or uninhabitable, and you notify us within 24 hours of check-in (with supporting photos or video), we will:
Work to relocate you, or
Offer a partial or full refund, depending on the severity of the issue and our Guest Protection standards.
72-Hour Risk-Free Booking Guarantee
For reservations made more than 28 days before check-in, travelers receive a 72-hour window from the time of booking to cancel for a full refund. This allows you to book with confidence while finalizing your assignment details.
Our Commitment to You
We’re committed to making every stay secure, smooth, and stress-free. From verified hosts to around-the-clock support, Vidle Housing is here to protect you every step of the way.
If you ever need assistance, our team is just a message away.