At Vidle Housing, we want every traveler — especially our healthcare professionals — to feel safe and supported at every step. That’s why we offer Guest Protection as part of our platform experience.
Here’s how you’re protected:
✅ Verified Listings & Hosts
All hosts and listings undergo manual review before being published to help prevent scams and ensure listing quality.
✅ 24/7 Support
If something goes wrong — whether it's an unclean unit, a lockout, or a listing mismatch — our team is available around the clock to assist.
✅ Issue Resolution Guarantee
If your unit is significantly misrepresented, unsafe, or uninhabitable, and you notify us within 24 hours of check-in (with photos or video), Vidle will:
Work to relocate you
Or offer a partial/full refund
— depending on the severity of the issue and our Guest Protection standards.
We’re committed to making sure your stay is secure, smooth, and stress-free.