If your unit wasn’t cleaned to the standard you expected, we sincerely apologize. Vidle Housing takes cleanliness seriously, and your feedback helps us hold hosts accountable and improve future stays.
Even if your reservation has ended:
You can still report the issue.
Photos and specific details help us follow up thoroughly.
We will share your report with the host for corrective action.
Please note: Refunds or compensation are typically only considered when cleanliness concerns are reported within 24 hours of check-in. However, your feedback will be documented and used to improve our quality control.
Let us know what you experienced — we’re listening. CustomerSupport@VidleHousing.com