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I Had an Issue During My Stay — What Can I Do?

If your stay didn’t go as expected, we’re here to help resolve the issue.

Updated over 2 months ago

We’re sorry to hear you had a negative experience during your stay. Vidle Housing is committed to guest satisfaction, and we take all feedback seriously.

Here’s what to do:

  1. Tell Us What Happened: Share details about the issue, including any photos or messages with your host.

  2. Our Team Will Review: We’ll assess the issue and follow up with your host.

  3. Resolution: Depending on the situation, we may offer a partial refund, relocation, or other resolution under Vidle Housing’s Guest Support Policy.

Even if your stay has ended, you can still report problems so we can improve future guest experiences and follow up with the host as needed. CustomerSupport@VidleHousing.com

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