We’re sorry to hear you had a negative experience during your stay. Vidle Housing is committed to guest satisfaction, and we take all feedback seriously.
Here’s what to do:
1. Tell Us What Happened
Share details about the issue, including any photos or messages with your host. Depending on the situation, we may send you a form to complete or create a support ticket on your behalf to ensure your concern is properly tracked and reviewed.
2. Our Team Will Review
We’ll assess the issue and follow up with your host to gather additional information if needed.
3. Resolution
Depending on the situation, we may offer a partial refund, relocation, or another resolution in line with Vidle Housing’s Guest Support Policy.
Even if your stay has ended, you can still report problems so we can improve future guest experiences and follow up with the host as needed.
Email: support@vidlesupport.com.