What to Do if Your Listing Isn’t Getting Booked

While no listing is guaranteed to receive a booking, there are several steps you can take to make sure your property is complete, competitive, available, and ready when the right traveler searches in your area.

Before making changes, confirm that your property is actually available to travelers.

Go to:

Listings → My Listings

Check that:

You should also search for your property as a traveler using your location and available dates.

If you can't find your listing, review:

If you've confirmed everything is correct but your property still doesn't appear, contact our Support Team with the listing name, search dates, location, filters used, and screenshots when available.

Pricing is one of the most important factors travelers consider when choosing housing.

Review your monthly rate and consider:

Vidle Housing also provides a pricing calculator that offers a suggested rate based on factors relevant to healthcare travelers, many of whom receive a housing stipend during their assignments.

When setting your price, remember that Vidle Housing charges hosts a 12% service fee only on successful bookings.

If your property is connected to a PMS or external platform and your price keeps changing, go to:

Account → Sync Settings → Lock Pricing

Then enter your preferred monthly rate directly on Vidle Housing.

A traveler can't book your property if their requested dates aren't available.

Review your calendar for:

If you use a connected PMS, Airbnb Connect, or iCal URL, make sure availability is also correct on the source platform.

Keeping your calendar accurate helps prevent missed opportunities, declines, and cancellations.

Vidle Housing is designed for mid-term stays with a 30-day minimum.

If you've set a longer minimum stay requirement, your property won't appear when a traveler's requested dates don't meet that requirement.

Consider whether your current stay requirements are appropriate for your property and local demand.

More restrictive availability can naturally reduce the number of travelers who are able to book.

Ask yourself: Would I feel comfortable booking this property for one to three months based on these photos?

Your listing should include bright, clear photos of:

Avoid dark, blurry, heavily filtered, outdated, or duplicate images.

You can also add a video walkthrough to help travelers better understand the layout and picture themselves living in the space.

Generic descriptions can make it harder for travelers to understand why your property is a good fit.

Instead of:

Nice Furnished Apartment

Consider:

Quiet Furnished 1BR Near Hospitals | Parking + In-Unit Laundry

Your description should clearly explain:

Be detailed but accurate. Never overpromise or advertise features that aren't actually available.

Many Vidle Housing travelers are healthcare professionals searching for housing near their assignment.

If your property is conveniently located near hospitals, clinics, or medical centers, make that clear in your listing.

For example:

"Approximately 8 minutes from Memorial Hospital and 12 minutes from the downtown medical district."

You can also mention nearby:

Do not include your property's full street address in the public listing description.

Travelers may use filters to narrow their search results. If an amenity isn't selected on your listing, your property may not appear when a traveler filters for that feature.

Double-check amenities such as:

Only select amenities that are actually available.

Travelers may contact multiple hosts while searching for housing. A delayed response can mean they move forward with another property.

Make sure:

Even if your property isn't available, responding keeps travelers informed and provides a better experience.

If your property is eligible, Instant Booking can make the reservation process faster by allowing eligible traveler reservations to be automatically approved and confirmed without waiting for additional host approval.

To enable Instant Booking, your listing must meet all current requirements, including:

Eligible hosts can manage Instant Booking under:

Listings → My Listings

Review your listing regularly and update it whenever something changes.

Consider refreshing:

If you've added new furniture, improved the property, installed blackout curtains, added a workspace, or made other upgrades, make sure your listing reflects them.

Not receiving a booking doesn't always mean something is wrong with your listing.

Demand can vary based on:

Some markets naturally receive more traveler searches than others, and demand can change throughout the year.

If you've reviewed your listing, pricing, calendar, stay requirements, photos, amenities, and search visibility but still have concerns, contact our Support Team through the Help Center.

When reaching out, provide:

If you believe your property isn't appearing correctly in search, also include:

Our Support Team can help determine whether there's a listing setting, availability issue, or technical problem that needs further review.

If your listing isn't getting booked, check:

A complete and well-maintained listing gives your property the best opportunity to connect with the right healthcare traveler when demand is available in your area.