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Host Help Center

The Host Help Center is designed to give Vidle hosts everything they need to succeed. Inside, you’ll find guidance on guest conduct, tips for optimizing your listings, answers to common payment questions, post-stay best practices, and tools for managing reservations with ease. Whether you’re new to hosting or looking to refine your approach, this resource hub provides clear, actionable information to help you create a smooth and rewarding hosting experience.

85 articles
How to Create Listings on Vidle HousingCreate listings on Vidle Housing
Host General FAQs

This folder contains answers to the most common questions from Vidle Housing hosts. From account setup and listing requirements to booking policies and payout timelines, these articles are designed to provide quick, helpful guidance for a smooth hosting experience.

How Much Does Vidle Housing Charge Hosts?Learn about Vidle Housing’s commission structure and what’s included.
How to List Your Property with Vidle HousingLearn how to easily list your space and get started hosting with Vidle Housing.
How to Join Vidle Housing as a HostHere’s how to get started
How to Update Your CalendarKeeping your listing calendar up to date ensures travelers can see accurate availability for your property. Follow these steps to manage your calendar effectively:
What Is Vidle Housing’s Refund Policy?Learn how refunds are handled for cancellations and guest issues.
What Is Vidle Housing’s Cancellation Policy?Learn about our standard cancellation terms, including timelines and refund eligibility.
Emotional Support Animals & Vidle HousingUnderstand your rights and how to handle ESA requests on Vidle Housing.
Can I Set My Own Rental Rates?Vidle Housing gives hosts full control over pricing—here’s how it works.
What Essential Amenities Should Hosts Provide?A guide to the must-have amenities for Vidle Housing hosts to support healthcare travelers.
Can I Control When My Property Is Available?Hosts have full control over their availability through the Vidle Housing Host Dashboard.
Can I Require Guests to Undergo a Background Check?Vidle Housing allows hosts to request additional screening if clearly disclosed in your listing and house rules.
How Do I Set House Rules for My Listing?Learn how to set and update house rules to clarify expectations for guests during their stay.
Can I List My Property on Multiple Platforms?Learn how to list your property on Vidle Housing while also using platforms like Airbnb or Furnished Finder.
How Important Are Reviews on Vidle Housing?Learn how guest reviews impact your visibility, bookings, and reputation on the platform.
Can I Run My Vidle Housing Rental as an LLC?Hosting through an LLC is allowed and can provide extra legal and financial benefits.
How Often Should I Inspect My Property as a Vidle Host?Regular property inspections help prevent issues, maintain guest satisfaction, and protect your investment.
Can I Host on Vidle If I Don’t Live Near My Property?You can manage your Vidle listing remotely with the right tools and local support.
Automated Messaging with Vidle HousingAutomated messages help you provide consistent, timely communication to travelers while saving you valuable time.
Are There Legal Requirements for Hosting?Understanding and complying with these regulations is crucial to avoid potential fines, penalties, or the removal of your listing.
How to Update Your Password on Vidle HousingKeeping your account secure is important. Here’s how you can update your password on Vidle Housing
How to Report a Website ErrorIf you encounter an error message while using our platform, please follow these steps.
Why Is My Rating Like This?If you’re wondering why your rating is set at a certain level, here’s what you need to know:
How to Import a CSV File on Vidle HousingImporting a CSV file is a fast and efficient way to add or update multiple listings in your Vidle Housing account. Follow these steps to ensure a smooth import process:
Understanding the Neighborhood Safety ScoreWhen exploring a new area—understanding the local environment is important. To help provide insight, we’ve introduced the Neighborhood Safety Score, a simple way to get a general assessment of an…
Host Reservation Management FAQs

This folder provides answers to common questions about managing reservations on Vidle Housing. It includes guidance on accepting or declining requests, modifying bookings, handling cancellations, and communicating with guests—everything you need to confidently manage reservations from start to finish.

How to Update Your Listing on Vidle HousingNeed to make changes to your listing? Follow these steps to keep your information up to date.
How to Accept a Reservation on Vidle HousingLearn how to review and accept booking requests from guests.
How Guests Receive Check-In InstructionsHere’s how guests receive their check-in details after confirming a reservation.
How to Cancel a Reservation as a HostNeed to cancel a booking? Here’s how to do it responsibly.
How to Resolve Calendar Sync Issues or Double BookingsExperiencing a double booking or sync error? Here's how to fix it.
How to Handle Maintenance Issues at Your PropertyNeed help with a maintenance issue? Here’s how to manage it.
How Hosts Should Communicate with GuestsBest practices for communicating with Vidle Housing guests.
Should I Meet Guests in Person or Use Self Check-In?Learn what check-in method works best for healthcare travelers.
What to Do During a Maintenance EmergencyHow to handle urgent maintenance issues during a guest stay.
What to Do If a Guest Doesn't Show UpSteps to follow if a guest misses their scheduled check-in.
Calendar Didn’t Update After Guest CanceledWhat to do if your availability isn’t reflecting a recent cancellation.
Canceling a Reservation Due to an EmergencyHow to request a cancellation if you’re experiencing an emergency situation.
Host Message Templates for Guest CommunicationThese can be customized and automated to maintain engagement, provide clarity, and build trust.
Host Listing Optimization FAQ

This folder offers guidance to help hosts enhance their property listings on Vidle Housing. From writing compelling descriptions and setting competitive pricing to uploading high-quality photos and highlighting key amenities, these articles are designed to help you attract more healthcare travelers and increase booking success.

Troubleshooting Airbnb Listing or Pricing Sync IssuesHaving trouble syncing your Airbnb listing or pricing with Vidle Housing? Here’s how to resolve common issues.
What to Do if Your Listing Isn’t Getting BookedEven the best properties may experience slower booking periods. If you notice your listing isn’t getting reservations, there are several steps you can take to increase visibility and appeal to…
How to Make Your Listing Stand Out on Vidle HousingTips to attract more bookings by optimizing your listing for healthcare travelers.
What to Do If Your Host Account Is Flagged or SuspendedLearn why your host account may be temporarily flagged or suspended and how to resolve the issue.
Why Is My Listing Not Showing in Search Results?If your listing isn’t appearing in search results, here are some common reasons and steps you can take to resolve the issue.
Trouble Editing Your Listing or Uploading Photos?Ensuring your listings look their best and your updates go through smoothly is important for maximizing bookings. Follow these tips to avoid common issues when editing your listing or uploading…
How to Improve Your Listing’s Performance and Search VisibilitySimple strategies to boost your visibility and booking performance on Vidle Housing.
How to Update Your Calendar AvailabilityManage your booking calendar with ease — learn how to open or block dates on Vidle Housing.
How to Set Pricing for Long-Term StaysLearn how to price your listing competitively for 30+ day stays on Vidle Housing.
Managing Multiple Listings on Vidle HousingVidle Housing makes it easy to manage multiple properties from a single host account. Whether you have two listings or twenty, the platform allows you to quickly update, monitor, and…
How to Update Your Listing on Vidle HousingNeed to make changes to your listing? Follow these steps to keep your information up to date.
Vidle Housing – Unit Turnover Cleaning Checklist (Standard)Recommended Cleaning Checklist. Following this checklist ensures a consistent, high-quality experience for every traveler.
Remote Hosting: Virtual Turnover Checklist for Out-of-Town HostsTo help ensure a smooth and professional experience for your guests, we’ve created this Checklist — perfect for managing turnovers remotely.
Best Practices for Creating a Listing DescriptionAttract the Right Travelers with a Clear, Compelling Listing
House Rules Guide for HostsSet Clear Expectations to Ensure a Smooth Stay
What Hosts Should Include in Mid-Term Furnished RentalsEssential furnishings and amenities to ensure a comfortable, guest-ready space.
How to Create an Informative Check-In Guide for Your GuestsSet your guests up for a smooth, stress-free arrival
Mid-Stay Inspections & Cleanings: A Guide for HostsMaintain your property, protect your investment, and support a smooth guest experience
How to Set the Right Price for Your PropertyA Guide to Competitive, Profitable Pricing on Vidle Housing
Mid-Stay Cleaning & Inspection ChecklistFor stays over 30 days — helps ensure the property stays clean, safe, and guest-ready
How to Integrate Your Airbnb or PMS SystemVidle Housing makes it easy to sync your Airbnb or PMS account with your listings, so your availability and pricing are always up to date. Follow these steps to connect…
Listing Tune-Up: Maximize Your Property’s PotentialAt Vidle Housing, we want to help you get the most out of your property. Our Listing Tune-Up is a free, personalized service provided by our Host Success Team, designed…
Host Post Stay FAQ

This folder covers frequently asked questions related to the period after a guest's stay. Topics include how to leave a review, report damages, handle missing items, request compensation, and prepare your unit for the next traveler. These articles help ensure a smooth and professional transition between bookings.

What to Do If a Guest Smokes in Your Non-Smoking UnitHow to report and handle smoking violations in your Vidle Housing property.
What to Do If a Guest Damages Your PropertySteps for reporting guest-caused damage and initiating a claim with Vidle Housing.
What to Do If Items Are Missing From Your UnitHow to report missing items and start a resolution process with Vidle Housing.
What to Do If a Guest Refuses to LeaveLearn how to respond if a guest overstays their reservation at your property.
What to Do If a Guest Leaves the Unit Dirty or TrashedLearn how to report excessive mess or property damage left by a guest after check-out.
How to Request a Review RemovalLearn when and how Vidle Housing may remove a guest review from your listing.
How to Request Compensation for Pet-Related DamagesLearn how to report pet-related damage and request reimbursement on Vidle Housing.
Host Guest Conduct FAQ

This folder outlines common questions and policies related to guest behavior during their stay. Hosts can find guidance on how to address concerns such as noise complaints, property damage, unauthorized guests, and violations of house rules, as well as steps for reporting and resolving conduct-related issues through Vidle Housing.

How to Handle Guest Complaints as a HostTips for responding effectively to guest concerns during a stay.
How to Report a GuestIf a guest violates your rules or behaves inappropriately, here’s how to report it.
How to Report an Unauthorized GuestLearn what to do if you suspect a guest has brought unauthorized individuals to your property.
What to Do If a Guest Isn’t RespondingSteps to take if a guest becomes unresponsive during a reservation.
What to Do If a Guest Makes a False ClaimHow Vidle Housing investigates and responds to reports of false or misleading guest complaints.
What Happens If a Guest Breaks House RulesHow Vidle Housing handles guest behavior violations reported by hosts.
What to Do If a Guest Hosts a Party or Violates Quiet HoursGuidance for hosts dealing with noise complaints, unauthorized parties, or quiet hour violations.
Reporting Discrimination or Harassment by a GuestHow to report and respond to discriminatory or harassing behavior as a host on Vidle Housing.
Reporting Suspected Fraud or MisrepresentationHow to report listings or guest behavior that may involve fraud or misrepresentation on Vidle Housing.
What to Do if a Guest Brings an Unauthorized PetHow to respond if a guest brings a pet in violation of your house rules on Vidle Housing.