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What to Do If Your Host Account Is Flagged or Suspended

Learn why your host account may be temporarily flagged or suspended and how to resolve the issue.

Updated over 2 months ago

If your Vidle Housing host account has been flagged or suspended, don’t worry — we’re here to help clarify and resolve the issue as quickly as possible.

Why This Might Happen:

  • Guest complaint or negative experience

  • Policy or safety violation (intentional or unintentional)

  • Unusual login or listing activity

  • Incomplete or inconsistent profile or listing information

What to Expect:

  • You’ll receive a notification and explanation within 24–48 hours after the review begins.

  • During this time, please avoid making changes to your listing or communicating directly with booked guests.

  • We may request additional information or documentation to help resolve the case.

What You Can Do Now:

  • Review your listing(s) to ensure compliance with Vidle’s community guidelines.

  • Respond to any guest or platform concerns calmly and constructively.

  • Share any relevant context or screenshots that may help clarify the situation.

Our goal is to resolve all suspensions fairly and transparently. If your account is reinstated, you’ll be notified immediately.

For additional questions, please contact CustomerSupport@VidleHousing.com

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