If you believe items were removed from your unit during a guest stay, Vidle Housing can help investigate and support resolution. Here’s what to do:
List the Missing Items: Include specific descriptions (brand, type, etc.).
Provide Photos: If possible, share time-stamped photos from before check-in showing the items in place.
Describe the Situation: Let us know where the items were located and when you noticed they were missing.
Share Proof of Ownership: Receipts, invoices, or inventory lists help support your claim.
Once received, we’ll review the case and may reach out to the guest for clarification. Any resolution will follow Vidle Housing’s property protection policies. CustomerSupport@VidleHousing.com