If a guest’s pet caused damage to your property during their stay, Vidle Housing is here to help.
To begin a compensation review, please gather the following:
Clear, time-stamped photos of the damage
A written description of what happened
A repair or replacement estimate (if available)
Any relevant communication with the guest
Once submitted, our team will assess the claim and follow up with guidance on reimbursement. We’re committed to protecting our hosts and keeping your property safe. For additional questions, please contact our support team. CustomerSupport@VidleHousing.com