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Why Was My Payout Less Than Expected?

Understand what affects your final payout and how to review a payment discrepancy.

Updated over 2 months ago

If your Vidle Housing payout is lower than expected, it may be due to standard deductions or platform settings. Common reasons include:

  • Commission Fee: A 12% host commission is automatically deducted from each reservation subtotal.

  • Adjustments: Any refunds, discounts, or resolution claims may impact your final payout.

  • Currency Conversion or Bank Fees: Your bank or Stripe may apply additional processing fees.

To request a review, please have the following ready:

  1. Guest name or reservation code

  2. Expected payout amount

  3. Description of the issue

Our support team will review the full transaction details and get back to you promptly. CustomerSupport@VidleHousing.com

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