Reset Your Password Using "Forgot Password"
If you forgot your password or are unable to sign in:
Go to the Vidle Housing home page.
Click Sign In.
Select Forgot Password.
Enter the email address associated with your account.
Check your email for password reset instructions.
Follow the prompts to create a new password.
If you don't see the password reset email, check your spam or junk folder and confirm you entered the correct email address associated with your Vidle Housing account.
Change Your Password While Logged In
If you're already signed in:
Go to your Host Dashboard.
Open Account from the left-hand navigation menu.
Select Login & Security.
Under your account settings, click Change Password.
Enter your new password.
Click Update to save your changes.
Add Extra Security With Two-Factor Authentication
Hosts can add an extra layer of protection to their accounts by enabling two-factor authentication (2FA).
To manage this setting, go to:
Account → Login & Security → Two-Factor Authentication
When two-factor authentication is enabled, an additional verification step may be required when signing in. This helps protect your account even if someone else obtains your password.
We recommend enabling two-factor authentication for additional account security.
Verify Your Phone Number
Hosts can also verify their phone number under:
Account → Login & Security → Phone Verification
Follow the prompts to verify the phone number associated with your account.
Keeping your phone number current and verified can help support available account security and verification features.
Review Your Account Security
Under Account → Login & Security, hosts can manage available security settings, including:
Password
Two-factor authentication
Phone verification
Connected third-party accounts
Recent account activity, when available
We recommend reviewing these settings regularly and keeping your account information current.
Account Security Best Practices
To help protect your Vidle Housing account:
Use a strong, unique password that you don't use for other accounts.
Enable two-factor authentication.
Keep your phone number and email address current.
Never share your password or verification codes with anyone.
Be cautious of unexpected requests for account, banking, or personal information.
Review recent account activity if you notice anything unusual.
Contact the Vidle Housing Support Team if you believe someone has accessed your account without permission.
Having Trouble Resetting Your Password?
If you're having trouble resetting or updating your password:
Confirm you're using the email address associated with your Vidle Housing account.
Check your spam or junk folder for the password reset email.
Request a new password reset email if the previous link has expired.
Try refreshing the page or using another browser.
If you're still unable to reset your password or access your account, contact our Support Team through the Help Center for assistance.
For your security, never send your password, two-factor authentication code, or other sensitive login information through chat or email.