Submit a Support Ticket (Recommended)
To report a technical issue:
Visit www.vidlehousing.com
From the homepage, navigate to Resources
Select either Host Help Center or Traveler Help Center
Click Submit a Ticket
You’ll be asked to provide:
First and last name
Email address
Subject of the issue
Category (Host or Traveler)
Priority level (Low, Medium, High)
A detailed description of the issue
Tips for Faster Resolution
The more information you include, the faster our team can help. For technical issues, please include:
The device you’re using (desktop, mobile, tablet)
Your browser (Chrome, Safari, Firefox, etc.)
Any error messages or error codes you’re seeing
Screenshots or screen recordings, if available
Once submitted, your ticket is sent directly to our support team. We have live agents available 24/7 and will respond as soon as possible.
Live Chat Support (Available 24/7)
If you need immediate assistance or have a quick question, our live chat support is available around the clock. Simply open the chat option from the Help Center to connect with a live Vidle Housing agent in real time.
Browse Our Knowledge Base
Many common questions can be answered instantly by visiting our Knowledge Base. You’ll find helpful articles and step-by-step guides covering topics such as:
Account setup
Listings and pricing
Reservations and payments
Calendar and availability management
Our goal is to make your experience on Vidle Housing as smooth and reliable as possible. If something doesn’t seem right, don’t hesitate to reach out—we’re always here to help.
Video Tutorial: