While traditional security deposits are not currently supported, hosts and travelers can use the Money Request feature to send or request funds for eligible reservation-related expenses.
Does Vidle Housing Support Security Deposits?
At this time, Vidle Housing does not support traditional security deposits directly through the platform.
Vidle Housing currently supports payments for:
Monthly rent.
Cleaning fees.
Pet fees.
Eligible reservation-related Money Requests.
Hosts should clearly outline any applicable fees, policies, and expectations in their listing and house rules before a traveler books.
What Is a Money Request?
The Money Request feature allows hosts and travelers to securely send or request additional funds directly through an existing reservation.
Money Requests may be useful for situations such as:
Parking reimbursements or additional parking fees.
Approved maintenance reimbursements.
Utility adjustments when previously agreed upon.
Replacement of a lost key or access device.
Additional cleaning charges when supported by documentation.
Approved pet-related charges.
Reimbursement for agreed-upon purchases or expenses.
Partial refunds or credits.
Other mutually agreed-upon reservation-related expenses.
Money Requests should only be used for legitimate expenses directly related to the reservation.
How to Send or Request Money
To access the Money Request feature:
Log in to your Vidle Housing dashboard.
Select Reservations.
Open the applicable reservation.
Select Money Request.
Enter the requested amount and any required details.
Submit the request.
The request will be associated directly with the reservation, helping keep payment activity documented and accessible.
Money Request Limits
Money Requests are subject to the following limits:
Up to $150 per individual request.
Up to $1,000 total per reservation.
If an amount exceeds $150, multiple requests may be required, up to the $1,000 reservation maximum.
Can Money Requests Be Used as a Security Deposit?
No. The Money Request feature should not be used to collect a traditional security deposit.
Money Requests are intended for specific, legitimate reservation-related charges, reimbursements, refunds, or adjustments.
Hosts should not use multiple Money Requests to bypass the platform's current security deposit policy.
Keep All Payments on Vidle Housing
All reservation-related payments must remain on the Vidle Housing platform.
Hosts and travelers should not use:
Venmo.
PayPal.
Cash.
Wire transfers.
Other off-platform payment methods.
Keeping payments on-platform ensures there is a clear transaction history and allows Vidle Housing Support to review the payment if an issue or dispute arises.
Attempts to collect reservation-related payments outside of Vidle Housing may result in account restrictions.
Tips for Hosts
To help prevent payment disputes:
Clearly list all applicable fees before booking.
Keep house rules detailed and up to date.
Document any damage or additional charges with photos or videos when applicable.
Communicate through Vidle Housing messaging.
Explain the reason for any Money Request clearly.
Do not submit unexpected charges that were not previously disclosed or agreed upon unless they relate to documented damage or another eligible issue.
If you have questions about a Money Request, an additional reservation-related charge, or whether a specific expense is eligible, contact Vidle Housing Support before requesting payment.
Our team can help review the situation and provide guidance on the appropriate next steps.