Here's a guide to each section of your Host Dashboard and how to use it.
Dashboard Overview
When you first log in, your dashboard homepage provides a high-level overview of your account, listings, and reservation activity, including:
Total Earnings
Total Listings
Nightly Average Rate
Average Stay Length
Nights
Reservations
These insights give you a quick snapshot of your hosting activity and overall performance on Vidle Housing.
Listings
The Listings section includes tools for creating, managing, and syncing your properties.
This is where you can view and manage all of your properties in one place. From here, you can:
View all active and draft listings
Create a new listing
Edit listing details
Update pricing and availability
Publish or unpublish listings
Use quick-edit tools for faster updates
Keeping your listing details, pricing, and availability accurate and up to date can help prevent declined reservation requests and missed booking opportunities.
If you use a Property Management System (PMS) or Airbnb, you can connect your account to Vidle Housing to help keep listing information, pricing, and availability synchronized across platforms.
Currently supported integrations include:
Airbnb Connect
Hospitable
Hostaway
OwnerRez
Coming soon:
Rentals United
Guesty
If you use a different PMS, click Request Integration to submit an integration request to our team.
CSV Upload
The CSV Upload tool is designed for hosts and property managers who need to add multiple properties at once.
To upload listings in bulk:
Click View Sample CSV to download the template.
Complete all required fields for your properties.
Save your completed file.
Drag and drop the CSV file into the upload area.
Be sure to review your listings after uploading to ensure all property details, pricing, and availability are accurate.
Reservations
The Reservations section allows you to view and manage your booking activity in one place, including:
Current reservations
Upcoming stays
Past reservations
For each reservation, you can view important details such as:
Listing name
Reservation status
Traveler name
Check-in and check-out dates
Reservation total
Regularly reviewing your reservations helps ensure you're prepared for upcoming stays and aware of any changes or updates.
Messages
The Messages section is where you communicate directly with travelers throughout the booking process, including:
Travelers making inquiries
Travelers with pending reservation requests
Guests with confirmed reservations
Past guests
Responding promptly to inquiries and reservation requests can improve the traveler experience and increase your chances of securing a booking.
For everyone's safety and security, all communication should remain within the Vidle Housing platform. Personal contact information should not be exchanged before a reservation is confirmed.
The Calendar section allows you to manage availability across your listings. From here, you can:
View availability for your properties
See unavailable or blocked dates
View dates blocked by a synced PMS or integration
Manually block or unblock dates when applicable
Keeping your calendar accurate and up to date is one of the most important ways to prevent unavailable reservation requests, double bookings, and missed booking opportunities.
If you decline a reservation request because your property is unavailable, you may be prompted to review and update your calendar.
The Help Center is your go-to resource whenever you need assistance. Available support options include:
Live Chat Support: Connect with our support team 24/7 for assistance.
Knowledge Base: Browse helpful articles, FAQs, and step-by-step guides for hosts.
Submit a Ticket: Report technical issues or account-specific concerns that require additional investigation.
Notifications
The Notifications section keeps you informed about important activity on your account, which may include:
New inquiries
Reservation requests and updates
Payment and payout notifications
Account updates
Platform announcements and system updates
Be sure to regularly review your notifications so you don't miss important activity related to your listings or reservations.
Account
The Account section allows you to manage your host profile, integration sync preferences, login and security settings, payment methods, and payout methods.
Profile
Manage the information associated with your public host profile, including:
Profile photo
Bio
Personal details
Traveler reviews, when applicable
Keeping your profile complete helps travelers learn more about who they're booking with.
Sync Settings
If your Vidle Housing account is connected to a supported PMS or external platform, Sync Settings allows you to control which information is transferred and updated automatically.
For example, if you rent your property nightly on another platform, Vidle Housing may automatically pull your nightly rate and multiply it by 30 to calculate an estimated monthly price. However, this may not always reflect the monthly rate you want to offer on Vidle Housing.
If you prefer to set your own monthly price directly on Vidle Housing, you can update your listing with your desired price and then use Sync Settings to lock Pricing. This prevents future syncs from overwriting the price you've set.
Depending on your integration, additional listing information may also be available to lock from syncing.
Important: If you manually update information that is still actively syncing from your PMS, your changes may be overwritten during the next sync. Be sure to review your Sync Settings whenever you want Vidle Housing information to remain different from the information on your connected platform.
Login & Security
Manage important account and security settings, including:
Updating your email address
Changing your password
Connecting third-party accounts
Reviewing recent account activity, when available
Always use a strong, unique password and never share your login credentials with others.
The Payment Methods section is where you can manage your charge sources.
A payment method is used when money needs to be charged to you, such as when a traveler sends you a money request through the Vidle Housing platform.
This is separate from your payout method, which is used to receive money.
The Payout Methods section is where you connect and manage the account used to receive money through Vidle Housing.
Vidle Housing uses Stripe, a secure third-party payment processor, to manage payouts. Your payout method may be used to receive:
Reservation payouts
Money sent by travelers
Refunds, when applicable
To receive payouts, you'll need to complete your Stripe Connect setup and provide any required identity, banking, business, or tax information requested by Stripe.
Get the Most Out of Your Host Dashboard
Your Host Dashboard is designed to give you control over your listings, reservations, messages, availability, and account settings.
For the best experience, we recommend regularly:
Reviewing and updating your listings
Keeping pricing accurate
Maintaining an up-to-date calendar
Responding promptly to inquiries and reservation requests
Reviewing upcoming reservations
Reviewing your Sync Settings if you use an integration
Keeping your payout information current
If you ever need help, our support team is available 24/7 through the Help Center.
