Skip to main content

How to Navigate Your Host Dashboard

Your Vidle Housing Host Dashboard gives you everything you need to manage your listings, reservations, messages, availability, payments, and account settings in one place.

Here's a guide to each section of your Host Dashboard and how to use it.

Dashboard Overview

When you first log in, your dashboard homepage provides a high-level overview of your account, listings, and reservation activity, including:

  • Total Earnings

  • Total Listings

  • Nightly Average Rate

  • Average Stay Length

  • Nights

  • Reservations

These insights give you a quick snapshot of your hosting activity and overall performance on Vidle Housing.

Listings

The Listings section includes tools for creating, managing, and syncing your properties.

This is where you can view and manage all of your properties in one place. From here, you can:

  • View all active and draft listings

  • Create a new listing

  • Edit listing details

  • Update pricing and availability

  • Publish or unpublish listings

  • Use quick-edit tools for faster updates

Keeping your listing details, pricing, and availability accurate and up to date can help prevent declined reservation requests and missed booking opportunities.

If you use a Property Management System (PMS) or Airbnb, you can connect your account to Vidle Housing to help keep listing information, pricing, and availability synchronized across platforms.

Currently supported integrations include:

  • Airbnb Connect

  • Hospitable

  • Hostaway

  • OwnerRez

Coming soon:

  • Rentals United

  • Guesty

If you use a different PMS, click Request Integration to submit an integration request to our team.

CSV Upload

The CSV Upload tool is designed for hosts and property managers who need to add multiple properties at once.

To upload listings in bulk:

  1. Click View Sample CSV to download the template.

  2. Complete all required fields for your properties.

  3. Save your completed file.

  4. Drag and drop the CSV file into the upload area.

Be sure to review your listings after uploading to ensure all property details, pricing, and availability are accurate.

Reservations

The Reservations section allows you to view and manage your booking activity in one place, including:

  • Current reservations

  • Upcoming stays

  • Past reservations

For each reservation, you can view important details such as:

  • Listing name

  • Reservation status

  • Traveler name

  • Check-in and check-out dates

  • Reservation total

Regularly reviewing your reservations helps ensure you're prepared for upcoming stays and aware of any changes or updates.

Messages

The Messages section is where you communicate directly with travelers throughout the booking process, including:

  • Travelers making inquiries

  • Travelers with pending reservation requests

  • Guests with confirmed reservations

  • Past guests

Responding promptly to inquiries and reservation requests can improve the traveler experience and increase your chances of securing a booking.

For everyone's safety and security, all communication should remain within the Vidle Housing platform. Personal contact information should not be exchanged before a reservation is confirmed.

The Calendar section allows you to manage availability across your listings. From here, you can:

  • View availability for your properties

  • See unavailable or blocked dates

  • View dates blocked by a synced PMS or integration

  • Manually block or unblock dates when applicable

Keeping your calendar accurate and up to date is one of the most important ways to prevent unavailable reservation requests, double bookings, and missed booking opportunities.

If you decline a reservation request because your property is unavailable, you may be prompted to review and update your calendar.

The Help Center is your go-to resource whenever you need assistance. Available support options include:

  • Live Chat Support: Connect with our support team 24/7 for assistance.

  • Knowledge Base: Browse helpful articles, FAQs, and step-by-step guides for hosts.

  • Submit a Ticket: Report technical issues or account-specific concerns that require additional investigation.

Notifications

The Notifications section keeps you informed about important activity on your account, which may include:

  • New inquiries

  • Reservation requests and updates

  • Payment and payout notifications

  • Account updates

  • Platform announcements and system updates

Be sure to regularly review your notifications so you don't miss important activity related to your listings or reservations.

Account

The Account section allows you to manage your host profile, integration sync preferences, login and security settings, payment methods, and payout methods.

Profile

Manage the information associated with your public host profile, including:

  • Profile photo

  • Bio

  • Personal details

  • Traveler reviews, when applicable

Keeping your profile complete helps travelers learn more about who they're booking with.

Sync Settings

If your Vidle Housing account is connected to a supported PMS or external platform, Sync Settings allows you to control which information is transferred and updated automatically.

For example, if you rent your property nightly on another platform, Vidle Housing may automatically pull your nightly rate and multiply it by 30 to calculate an estimated monthly price. However, this may not always reflect the monthly rate you want to offer on Vidle Housing.

If you prefer to set your own monthly price directly on Vidle Housing, you can update your listing with your desired price and then use Sync Settings to lock Pricing. This prevents future syncs from overwriting the price you've set.

Depending on your integration, additional listing information may also be available to lock from syncing.

Important: If you manually update information that is still actively syncing from your PMS, your changes may be overwritten during the next sync. Be sure to review your Sync Settings whenever you want Vidle Housing information to remain different from the information on your connected platform.

Login & Security

Manage important account and security settings, including:

  • Updating your email address

  • Changing your password

  • Connecting third-party accounts

  • Reviewing recent account activity, when available

Always use a strong, unique password and never share your login credentials with others.

The Payment Methods section is where you can manage your charge sources.

A payment method is used when money needs to be charged to you, such as when a traveler sends you a money request through the Vidle Housing platform.

This is separate from your payout method, which is used to receive money.

The Payout Methods section is where you connect and manage the account used to receive money through Vidle Housing.

Vidle Housing uses Stripe, a secure third-party payment processor, to manage payouts. Your payout method may be used to receive:

  • Reservation payouts

  • Money sent by travelers

  • Refunds, when applicable

To receive payouts, you'll need to complete your Stripe Connect setup and provide any required identity, banking, business, or tax information requested by Stripe.

Get the Most Out of Your Host Dashboard

Your Host Dashboard is designed to give you control over your listings, reservations, messages, availability, and account settings.

For the best experience, we recommend regularly:

  • Reviewing and updating your listings

  • Keeping pricing accurate

  • Maintaining an up-to-date calendar

  • Responding promptly to inquiries and reservation requests

  • Reviewing upcoming reservations

  • Reviewing your Sync Settings if you use an integration

  • Keeping your payout information current

If you ever need help, our support team is available 24/7 through the Help Center.

Did this answer your question?