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How to Connect & Manage Your Hospitable Integration

Connecting your Hospitable account to Vidle Housing makes it easier to manage properties across both platforms by automatically syncing listing details and calendar availability.

This guide explains how to connect Hospitable, import your properties, manage synced information, and troubleshoot common issues.

What Does the Hospitable Integration Sync?

The Hospitable integration can sync:

  • Property details

  • Listing title

  • Address

  • Photos

  • Descriptions

  • Calendar availability

  • Blocked dates

  • Other supported listing information

Changes made to supported listing information in Hospitable are automatically reflected on Vidle Housing.

Benefits of Connecting Hospitable

Listing Sync

Automatically import and update your Hospitable properties on Vidle Housing, saving you time when creating and managing listings.

Calendar Sync

Availability and blocked dates sync from Hospitable to Vidle Housing, helping keep your calendar accurate and reduce the risk of reservation requests for unavailable dates.

Automatic Updates

Changes to supported information in Hospitable, such as your calendar, title, address, photos, and descriptions, are automatically reflected on Vidle Housing.

How to Connect Your Hospitable Account

To get started:

  1. Log in to your Vidle Housing Host Dashboard.

  2. Go to Listings → Integrations.

  3. Find Hospitable.

  4. Click Connect.

  5. You'll be redirected to Hospitable's secure authorization page.

  6. Log in using your Hospitable account credentials.

  7. Grant Vidle Housing permission to access the information required to connect and sync your properties.

  8. Return to Vidle Housing to complete the connection setup.

Once connected, you're ready to begin syncing your properties.

How to Sync Your Hospitable Properties

After connecting your account:

  1. Return to the Hospitable integration page on Vidle Housing.

  2. Click Sync to begin the sync process.

  3. Your properties should begin syncing automatically.

  4. The process may take a few minutes.

  5. You'll receive a notification when the sync is complete.

  6. Review the Sync Status section to check the status of your properties.

Once synced, your imported properties will appear under Listings → My Listings.

What Should I Do After My Properties Sync?

After the sync is complete, review each imported property for accuracy.

Check:

  • Listing title and description

  • Photos

  • Property address

  • Bedrooms, beds, and bathrooms

  • Amenities

  • Monthly pricing

  • Cleaning and pet fees

  • Calendar availability

  • House rules

  • Check-in instructions

  • Listing status

Some Vidle Housing-specific information may need to be added manually before a listing can be published.

If the Publish button is gray, hover over it to see which required information is missing.

Managing Pricing for Hospitable Listings

If you rent your property nightly on another platform, a synced nightly rate may be used to calculate a monthly price on Vidle Housing.

For example, a nightly rate may be multiplied by 30 to create an estimated monthly rate. This may not always reflect the monthly price you want to offer healthcare travelers.

To use your own monthly price:

  1. Go to Listings → My Listings.

  2. Update the listing with your preferred monthly rate.

  3. Go to Account → Sync Settings.

  4. Lock Pricing.

Once Pricing is locked, future syncs should no longer overwrite the monthly rate you set directly on Vidle Housing.

Managing Other Synced Information

If you want to manage certain supported information directly on Vidle Housing rather than continuing to receive updates from Hospitable:

  1. Go to Account → Sync Settings.

  2. Review the available synced fields.

  3. Lock the information you want to manage directly on Vidle Housing.

Remember that unlocked information may continue to update based on changes made in Hospitable.

Where Should I Update My Calendar?

For Hospitable-connected properties, keep your availability accurate in Hospitable.

Blocked and unavailable dates from Hospitable will sync to Vidle Housing.

If you manually change availability directly on Vidle Housing, a future Hospitable sync may overwrite those changes.

Keeping your Hospitable calendar current helps prevent double bookings and reservation requests for unavailable dates.

Can Hospitable Listings Use Instant Booking?

Yes, eligible Hospitable listings may use Instant Booking once all requirements are met.

The property must have:

  • Approved host identity verification

  • Connected Stripe payout setup

  • Monthly pricing configured

  • Published and active listing status

Once Instant Booking is enabled, eligible traveler reservations are automatically approved and confirmed. No additional host approval is required.

My Hospitable Properties Aren't Appearing. What Should I Do?

First:

  • Confirm your Hospitable account is successfully connected.

  • Make sure you granted the required permissions during authorization.

  • Return to the Hospitable integration page and click Sync.

  • Review the Sync Status section.

  • Allow a few minutes for the sync to complete.

  • Refresh Listings → My Listings.

If your properties still don't appear, contact our Support Team.

My Hospitable Calendar Isn't Updating. What Should I Do?

First:

  1. Confirm the dates are correctly blocked or available in Hospitable.

  2. Confirm the correct Hospitable property is connected to the matching Vidle Housing listing.

  3. Refresh your Vidle Housing dashboard.

  4. Allow time for recent changes to sync.

  5. Review the Sync Status for any available errors or updates.

If your Hospitable calendar is correct but Vidle Housing continues to show incorrect availability, contact our Support Team.

My Listing Information Is Incorrect After Syncing

If information such as your title, photos, description, or other property details doesn't match Hospitable:

  • Confirm the information is correct in Hospitable.

  • Review Account → Sync Settings for locked fields.

  • Refresh the Vidle Housing listing.

  • Allow time for recent changes to sync.

If the information remains incorrect, contact our Support Team and provide the affected listing name and screenshots when available.

My Pricing Keeps Changing

If your monthly price keeps reverting after you edit it, your Hospitable integration may still be syncing pricing information.

Go to:

Account → Sync Settings → Lock Pricing

Then update your listing with your preferred monthly rate.

If your pricing continues to change after Pricing has been locked, contact our Support Team for assistance.

Need Help?

If your Hospitable integration isn't working correctly after basic troubleshooting, contact our Support Team and provide:

  • Your Vidle Housing account email

  • Affected listing name

  • Clear description of the issue

  • What you expected to happen

  • What actually happened

  • Screenshots or screen recordings, when available

Our Support Team can troubleshoot the issue and create a technical support ticket when further investigation is needed.

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